Local Host — Guest Experience & Growth Path

Veriu; Canberra; In loco; AUD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Generous referral bonuses

Discounts on accommodation across thes

Discounts on private health insurance

Employee Assistance Program

Descrizione del lavoro

Veriu Group is expanding with Punthill Tuggeranong in Canberra, aiming to become a leading Australian-owned apartment hotel operator. You will join a fast-growing team, work closely with the Hotel Manager, and help attract corporate travellers while providing memorable guest experiences.

The role offers long-term career opportunities, mentorship from senior leaders, and a fast-track hotel management development program within an Australian-owned brand.

Competenze

• Approved Australian working rights (citizenship, PR or visa with rights).
• First Aid Certificate (or able to obtain before starting).
• RSA certificate (or able to obtain before starting).
• Flexibility to work across shifts, weekends and public holidays.
• Ability to work as a team and independently.

Mansioni

• Provide a high level of guest services at all touchpoints (check-in, check-out, during stay).
• Provide creative resolutions to complaints and problems.
• Be a true host and location connection for guests with local area knowledge for recommendations.
• Respond to emergencies in a safe and professional manner.
• Identify opportunities to increase returning and new guests.
• Support Hotel Manager to ensure operations meet Veri-Best standard.

Conoscenze

First Aid

RSA

Flexibility

Teamwork

Descrizione del lavoro

Veriu Group is expanding with Punthill Tuggeranong in Canberra, aiming to become a leading Australian-owned apartment hotel operator. You will join a fast-growing team, work closely with the Hotel Manager, and help attract corporate travellers while providing memorable guest experiences.

The role offers long-term career opportunities, mentorship from senior leaders, and a fast-track hotel management development program within an Australian-owned brand.