Live Transport Network Operations Lead

Kinetic; Gold Coast City; Sur place; AUD 90 000 - 110 000; Plein temps

Résumé du poste

Kinetic is seeking a Network Supervisor to oversee a live transport network. You will lead Network Controllers, drive performance against KPIs like on-time running and reliability, and manage daily operations with a focus on safety and continuous improvement.

In this hands-on leadership role you will build a highly engaged team, foster strong internal and external stakeholder communication, and support incidents and emergencies with decisive leadership.

Qualifications

• Demonstrated experience in a similar operations supervision role, coordinating teams in a dynamic environment.

Responsabilités

• Leading a team of Network Controllers, providing direction, coaching, and support through regular 1-1s to drive performance and development
• Overseeing network activities from service departure through KPI achievement (on-time running, reliability) and incident management
• Partnering with senior managers to develop proactive network management strategies
• Acting as first escalation point during incidents and emergencies with swift support
• Facilitating communication between Network Controllers, depots, workshops, and external stakeholders
• Auditing network performance data and team feedback to identify improvements
• Ensuring timely escalation of disruptions and performance issues per policy
• Identifying training needs and development opportunities for the team

Connaissances

Leadership

Communication

Analytical skills

Team management

Interpersonal skills

BI software

Microsoft Office

Vehicle tracking

Outils

Vehicle tracking software

Operations software

BI software

Office suite

Description du poste

Kinetic is seeking a Network Supervisor to oversee a live transport network. You will lead Network Controllers, drive performance against KPIs like on-time running and reliability, and manage daily operations with a focus on safety and continuous improvement.

In this hands-on leadership role you will build a highly engaged team, foster strong internal and external stakeholder communication, and support incidents and emergencies with decisive leadership.