Live Events Ticketing & Client Services Lead

TEG Pty Ltd; Adelaide; Hybrid; AUD 68,000 - 83,000; Full time

Benefits offered by this job

Front row perks: free and discounted t

Global stage with offices across seven

Hybrid and flexible working

Parental leave for everyone

Leave, your way: annual leave + extras

Employee Assistance Program (EAP) and

One paid volunteer day a year

Ticketek Academy and career paths

ALL STAR Awards and service milestones

Job summary

Ticketek Entertainment Group is seeking a Client Ticketing Services Manager based in Adelaide. You will partner with SA venues and lead end-to-end ticketing operations, including on-site event delivery and post-event reporting.

The role requires strong client relationships, marketing collaboration, and business development to boost ticket sales. The position offers hybrid working arrangements with on-site events and flexible hours, as well as opportunities for professional development within a

Qualifications

• Passion for live events and fan-first philosophy.
• Strong client-focused and professional communication.
• Sharp problem-solving and detail orientation.
• Ability to build and manage client relationships across teams.

Responsibilities

• Client Relationships: define build requirements and timelines with clients.
• Event Operations: master the ticketing system and manage end-to-end operations on event days.
• Event Day Delivery: on-site testing, engagement, and post-event reporting.
• Marketing Collaboration: work with leads to implement promotional strategies.
• Business Development: collaborate with State Manager to drive value-added ticketing solutions.

Skills

Live events passion

Brand ambassadorship

Problem solving

Relationship mastery

Technical aptitude

Ticketing/events experience

Tools

Ticketing system

Job description

Ticketek Entertainment Group is seeking a Client Ticketing Services Manager based in Adelaide. You will partner with SA venues and lead end-to-end ticketing operations, including on-site event delivery and post-event reporting.

The role requires strong client relationships, marketing collaboration, and business development to boost ticket sales. The position offers hybrid working arrangements with on-site events and flexible hours, as well as opportunities for professional development within a