Live Events Ticketing & Client Services Lead (Hybrid)

Ticketek Entertainment Group (TEG); Sydney; Presencial; AUD 68.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid and flexible working

Parental leave for everyone

Annual leave + extras

Volunteer day

Career development programs

Recognition programs

Descripción de la vacante

Ticketek Entertainment Group (TEG) in Sydney seeks a Client Ticketing Services Manager to lead service delivery for NSW venues and events. You will liaise with clients, marketing, web, technology and finance to ensure top-tier experiences and seamless operations.

Responsibilities include defining event build requirements, managing end-to-end ticketing operations on event days, on-site testing, settlements, and collaborating with sales and marketing to maximise ticket sales and brand impact.

Formación

• Passion for live events and customer focus.
• Strong problem-solving and attention to detail.
• Ability to build and maintain client relationships across internal teams.
• Experience working in events or ticketing systems is desirable.

Responsabilidades

• Define event ticketing build requirements with clients and timelines.
• Manage end-to-end ticketing operations on event days.
• Provide on-site testing and on-site engagement during events, including box office support.
• Collaborate with marketing and external leads to implement promotional strategies.
• Support business development to increase ticket sales and strengthen brand.

Conocimientos

Fan as Star

Brand Ambassadorship

Problem Solving

Relationship Mastery

Ticketing Systems

Events Experience

Herramientas

Ticketing Software

Descripción del empleo

Ticketek Entertainment Group (TEG) in Sydney seeks a Client Ticketing Services Manager to lead service delivery for NSW venues and events. You will liaise with clients, marketing, web, technology and finance to ensure top-tier experiences and seamless operations.

Responsibilities include defining event build requirements, managing end-to-end ticketing operations on event days, on-site testing, settlements, and collaborating with sales and marketing to maximise ticket sales and brand impact.