Life Assist Domain Lead: Growth & Ventures

RAA; Adelaide; Hybrid; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Free RAA premium road service

Rewards Program access

Discounts on RAA products

Flexible work arrangements

Training & Development opportunities

Study Support Program

Job summary

RAA is seeking a Life Assist Domain Lead to drive a new growth domain aimed at helping members navigate life’s challenges and opportunities. You'll identify unmet needs, design services and experiences, and build partnerships to move concepts from idea to launch readiness.

Working with experts in strategy, product, design, technology and data, you’ll shape the future of member support at South Australia’s trusted brand and create meaningful impact for our 840,000+ members.

Qualifications

• Significant experience leading new products, services or propositions focused on member outcomes.
• Strong customer-centred design, discovery and validation skills, translating insights into solutions.
• Experience using customer research, behavioural insights and market evidence to shape investment decisions.
• Experience building partnerships with service providers, community organisations or industry stakeholders.
• Strong commercial acumen and ability to balance customer value with growth.
• A passion for innovation, experimentation and positive outcomes for customers and communities.

Responsibilities

• Lead the development of a new growth domain from concept to launch and scale.
• Identify unmet member needs, design innovative services and experiences.
• Build strategic partnerships and collaborate with cross-functional teams across strategy, product, design and data.
• Shape the future of member services and contribute to trusted growth initiatives at RAA.

Skills

Leadership

Growth strategy

Product development

Customer-centred design

Partnership development

Commercial acumen

Innovation mindset

Job description

RAA is seeking a Life Assist Domain Lead to drive a new growth domain aimed at helping members navigate life’s challenges and opportunities. You'll identify unmet needs, design services and experiences, and build partnerships to move concepts from idea to launch readiness.

Working with experts in strategy, product, design, technology and data, you’ll shape the future of member support at South Australia’s trusted brand and create meaningful impact for our 840,000+ members.