Life Assist Growth Domain Lead

RAA; Adelaide; On-site; AUD 150,000 - 200,000; Full time

Benefits offered by this job

Free road service

RAA Rewards Program

Discounts on RAA products

Flexible work arrangements

Training & Development opportunities

Wellbeing facilities

Job summary

RAA is establishing The Garage as a dedicated growth and incubation centre to test, validate and scale new opportunities focused on helping members navigate life's moments. As Life Assist Domain Lead, you will drive a new growth domain from concept to launch, partnering with product, design, technology, data and commercial strategy teams.

You will uncover unmet needs, design services and experiences with strong customer value, and translate insights into viable ventures that improve members’

Qualifications

• Significant experience developing new products, services or propositions focused on customer or member outcomes.
• Strong customer-centred design, discovery and validation skills, with the ability to translate insights into meaningful solutions.
• Experience using customer research, behavioural insights and market evidence to shape investment and proposition decisions.

Responsibilities

• Lead the development of a new growth domain focused on member support at scale.
• Identify unmet needs, design innovative services and experiences, and build strategic partnerships.
• Take concepts from idea through validation and launch readiness to market.

Skills

Product development

Customer research

Partnership building

Commercial acumen

Innovation & experimentation

Job description

RAA is establishing The Garage as a dedicated growth and incubation centre to test, validate and scale new opportunities focused on helping members navigate life's moments. As Life Assist Domain Lead, you will drive a new growth domain from concept to launch, partnering with product, design, technology, data and commercial strategy teams.

You will uncover unmet needs, design services and experiences with strong customer value, and translate insights into viable ventures that improve members’