Library Technician

Presbyterian Ladies' College Melbourne; Sydney; On-site; AUD 75,000 - 105,000; Full time

Job summary

Medtronic in Sydney, Australia is seeking an Associate Technical Services Specialist. The role is primarily onsite in Horsley Park, offering hands-on service, maintenance and repair support for surgical and cardiac capital equipment.

You will report to the Technical Services Manager and liaise with customers to maintain equipment performance, with potential travel to customer sites within the territory and beyond.

Qualifications

• Electrical experience is necessary.
• Knowledge on LIS connectivity, laboratory automation, Abbott products (e.g. Architects, Alinity, Haematology instrumentation) is advantageous.

Responsibilities

• Perform preventative maintenance on high-speed drills, ESUs, cardiac surgery equipment, and other medical devices per manufacturer specs.
• Diagnose, troubleshoot, and complete corrective repairs to restore equipment performance and minimize downtime.
• Conduct equipment inspections, functional testing, and verification activities to ensure safety and effectiveness.

Skills

Electrical experience

Education

Electronic/Electrical Engineering degree

Job description

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of . A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Overview

Providing after sales support, repairs, preventative maintenance, reliability improvement programs, installations and deinstallations. Our current service methodology is one of using an adaptive and predictive model of identifying failure before it occurs and requires an individual who can adapt in this new model of doing service.

Core Responsibilities

• Prepare and maintain detailed service and failure records, ensuring all documentation complies with legal and ethical requirements.
• Provide training on devices and equipment to technicians and Abbott Representatives. Instruct customers in maintenance and troubleshooting procedures.
• Complete user verification checks Test Equipment as prescribed. Maintain and adhere to Test Equipment calibration schedule as prescribed by quality policy.
• Strong methodical and logical thinking skills.
• Must be a strong communicator with good interpersonal skills.
• Ability to build strong working relationships with customers and provide excellent service, and account ownership from a technical support perspective.
• Ability to do Root Cause Analysis and driven to achieve positive results for our customers and Abbott, including the ability to elevate to the wider group for a timely issue resolution.
• Must be team oriented and have the ability to work with multi-disciplined teams.
• Eagerness to develop skills and knowledge through training and education.
• Potential for minimum 50% travel within NSW and across broader interstate (and New Zealand) locations as required.
• Willingness to be part of a rotating roster to support customers after hours.

Minimum Education

Relevant Tertiary qualification in Electronic/Electrical Engineering or a related field.

Minimum experience / training required

• Electrical experience is necessary.
• Knowledge on LIS connectivity, laboratory automation, Abbott products e.g. Architects, Alinity, Haematology instrumentation will be an advantage.

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

Remote

Sydney, New South Wales, Australia

Full time

R76359

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The Service & Repair team delivers service, maintenance, and repair support across a diverse portfolio of Surgical and Cardiac capital equipment used in hospital and clinical environments. This includes high-speed drills, Electrosurgical Units (ESUs), Cardiac surgery equipment, and other capital medical devices. The team plays an important role in helping ensure equipment reliability, safety, and performance, directly supporting healthcare professionals and patient care.

This role is based in Horsley Park, Sydney, Australia, and is primarily onsite. It also offers the opportunity to travel regularly to customer sites, hospitals, and healthcare facilities within the assigned territory to provide hands-on service, maintenance, and repair support.

Reporting to the Technical Services Manager, the Associate Technical Services Specialist provides technical service and repair support for surgical and cardiac capital equipment. The role is responsible for maintaining equipment performance through preventative maintenance, troubleshooting, repairs, installations, and customer technical support while ensuring compliance with quality and regulatory requirements.

Primary Responsibilities

• Perform preventative maintenance on high-speed drills, Electrosurgical Units (ESUs), cardiac surgery equipment, and other assigned medical devices in accordance with manufacturer specifications.
• Diagnose, troubleshoot, and complete corrective repairs to restore equipment performance and minimise customer downtime.
• Conduct equipment inspections, functional testing, and verification activities to ensure products operate safely and effectively.