Library Team Member – Customer Service & Community Impact

Jobs in Council; Sydney; On-site; AUD 67,000 - 82,000; Full time

Benefits offered by this job

Attractive remuneration package

Long service leave after 5 years

Annual salary increases

Generous parental leave options

Accrued Time Off (ATO) program

Health and Wellbeing Programs

Professional growth opportunities

Job summary

City of Canterbury Bankstown Library Services is hiring four full-time library assistants to support day-to-day operations, deliver customer-focused service and promote library resources within a diverse community. Positions are available across Bankstown, Panania and Chester Hill libraries.

The role includes program delivery, working in a team, and contributing to service planning, with excellent conditions and opportunities for professional growth.

Qualifications

• Eligible for ALIA membership or equivalent industry experience.
• Must hold a Working with Children Check.
• Demonstrated commitment to high-quality customer service in a culturally diverse environment.
• Demonstrated computer literacy and digital technologies proficiency.
• Strong written and verbal communication with customers and staff.
• Ability to prioritise workloads and work with minimal supervision.

Responsibilities

• Deliver high quality customer focused and professional service in a welcoming library environment.
• Assist and deliver library programs and promote services to the community.
• Contribute to development and implementation of the team’s business plans.
• Support daily operations and maintain effective service delivery.
• Adapt to changing priorities and assist with a range of duties to support library operations.

Skills

ALIA eligibility

Working with Children Check

Customer service

Computer literacy

Communication skills

Work prioritisation

Digital technologies

Job description

City of Canterbury Bankstown Library Services is hiring four full-time library assistants to support day-to-day operations, deliver customer-focused service and promote library resources within a diverse community. Positions are available across Bankstown, Panania and Chester Hill libraries.

The role includes program delivery, working in a team, and contributing to service planning, with excellent conditions and opportunities for professional growth.