Team Member Library

Careers at Council; Canterbury-Bankstown; On-site; AUD 67,000 - 82,000; Full time

Benefits offered by this job

Permanent full-time position

Long service leave after 5 years

Annual salary increases

Generous parental leave options

Accrued Time Off (ATO) program

Job summary

The City of Canterbury Bankstown is seeking four dedicated Library staff to deliver high-quality customer service across Bankstown, Panania and Chester Hill libraries. These permanent full-time roles involve assisting programs, promoting services and helping run daily operations to support a welcoming, inclusive library environment.

Applicants should have ALIA membership or relevant library experience, a Working with Children Check, and a strong commitment to serving a diverse community.

Qualifications

• ALIA membership or relevant industry experience.
• Working with Children Check.
• Strong commitment to delivering high-quality customer service in a culturally diverse environment.
• Ability to communicate effectively, both verbally and in writing, with customers, team members, internal stakeholders and external partners.
• Ability to prioritise workloads, follow instructions and work effectively with minimal supervision.

Responsibilities

• Deliver high quality customer focussed and professional service and help maintain a welcoming and positive Library environment.
• Assist and deliver the library programs and activities and promote library services and resources to the community.
• Contribute to the development and implementation of the team’s business plans.
• Support the team to meet daily operational requirements and maintain effective service delivery.
• Adapt to changing priorities and assist with a range of duties to support the effective operation of the library.

Skills

Customer service

Effective communication

Diversity awareness

Work prioritisation

Education

ALIA membership or equivalent experience

Job description

The City of Canterbury Bankstown is one of the largest Councils in NSW, serving one of Sydney’s most culturally, socially and economically diverse communities. We deliver 29 key services, including childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres, to more than 385,000 residents.

The Role

You will contribute to the day-to-day activities and operations of the library team, provide quality customer service and promote library services and resources to the community.

We are excited to offer four positions and welcome passionate individuals to join our Library team, work with the community and help create a welcoming and inclusive library environment. We currently have four positions available across libraries.

Full-time positions are available at:

1 x Bankstown Library and Knowledge centre

1 x Panania Library and Knowledge centre

2 x Chester Hill Library and Knowledge centre

Duties will include but not be limited to:

• Deliver high quality customer focussed and professional service and help maintain a welcoming and positive Library environment.
• Assist and deliver the library programs and activities and promote library services and resources to the community.
• Contribute to the development and implementation of the team’s business plans.
• Support the team to meet daily operational requirements and maintain effective service delivery.
• Adapt to changing priorities and assist with a range of duties to support the effective operation of the library.

*For a full list of duties, click HERE to review the position description.

You will have:

• Eligibility for membership of Australian Library and Information Association (ALIA) or relevant industry experience.
• A valid Working with Children Check
• Demonstrated strong commitment to delivering high quality customer service in a culturally diverse environment.
• Demonstrated ability to communicate effectively, both verbally and in writing, with customers, team members, internal stakeholders and external partners.
• Demonstrated ability to prioritise workloads, follow instructions and work effectively with minimal supervision.

The salary range for this opportunity commences at $74,692 (Grade D Step 1) + 12% super. Salary may be negotiable dependent on skills and experience.

What’s on offer

• Four positions available at Bankstown Library and Knowledge Centre, Chester Hill Library and Knowledge Centre, and Panania Library and Knowledge Centre.
• An attractive remuneration package
• Permanent full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Embrace a better work-life balance with our Accrued Time Off (ATO) program, supporting your well-being and helping you balance your personal and professional life.
• The opportunity to make a positive impact on our community.
• Ongoing investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information, please contact Dorota Motylinska (Team Leader Library) at ***************@cbcity.nsw.gov.au

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve.

We encourage applications from all backgrounds, experiences and abilities; this includes people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at ***********@cbcity.nsw.gov.au

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check in accordance with the position.

Applicants must hold an Australian citizenship, permanent residency, or possess a valid work permit/visa with full unrestricted working rights to be eligible.