Library Officer: Frontline, Multi-Branch Relief (Part-Time)

City of Ryde; Ryde; On-site; AUD 74,000 - 79,000; Part time

Job summary

City of Ryde Libraries seeks a Library Officer Branch Relief (Part-Time) to deliver high-level customer service across five branches. The role is permanent, 28 hours per week and involves rostered shifts across multiple sites.

Relieving staff must be flexible, team‑minded and capable of leading rostered shifts. WWC clearance is required for this child-related position and pay ranges from $74,108.27 to $79,208.62 per year, pro rata.

Qualifications

• Exceptional customer service and enthusiasm to help diverse public library users.
• Excellent teamwork and ability to work independently.
• Self-motivated with proven ability to learn new processes quickly.
• Experience in a vibrant customer service role and ability to prioritise tasks.
• Ability to work across all City of Ryde library branches and shifts.
• Experience in leading a team on rostered shifts.
• Experience in collections support and interlibrary loans desirable.
• Completion of a library qualification or working experience in a library environment.

Responsibilities

• Relieving library officers are rostered to work at all branch locations and provide front-line customer service.
• Support five library branches across Ryde, West Ryde, North Ryde, Eastwood and Gladesville.
• Assist with collections, interlibrary loans and public programs as needed.

Skills

Customer service

Teamwork

Learning ability

Multibranch work

Team leadership

Interlibrary loans

Library qualification

Education

Library qualification

Job description

City of Ryde Libraries seeks a Library Officer Branch Relief (Part-Time) to deliver high-level customer service across five branches. The role is permanent, 28 hours per week and involves rostered shifts across multiple sites.

Relieving staff must be flexible, team‑minded and capable of leading rostered shifts. WWC clearance is required for this child-related position and pay ranges from $74,108.27 to $79,208.62 per year, pro rata.