Library Officer Branch Relief (Part-Time)

City of Ryde; Ryde; On-site; AUD 74,000 - 79,000; Part time

Job summary

City of Ryde Libraries seeks a Library Officer Branch Relief (Part-Time) to deliver high-level customer service across five branches. The role is permanent, 28 hours per week and involves rostered shifts across multiple sites.

Relieving staff must be flexible, team‑minded and capable of leading rostered shifts. WWC clearance is required for this child-related position and pay ranges from $74,108.27 to $79,208.62 per year, pro rata.

Qualifications

• Exceptional customer service and enthusiasm to help diverse public library users.
• Excellent teamwork and ability to work independently.
• Self-motivated with proven ability to learn new processes quickly.
• Experience in a vibrant customer service role and ability to prioritise tasks.
• Ability to work across all City of Ryde library branches and shifts.
• Experience in leading a team on rostered shifts.
• Experience in collections support and interlibrary loans desirable.
• Completion of a library qualification or working experience in a library environment.

Responsibilities

• Relieving library officers are rostered to work at all branch locations and provide front-line customer service.
• Support five library branches across Ryde, West Ryde, North Ryde, Eastwood and Gladesville.
• Assist with collections, interlibrary loans and public programs as needed.

Skills

Customer service

Teamwork

Learning ability

Multibranch work

Team leadership

Interlibrary loans

Library qualification

Education

Library qualification

Job description

Library Officer Branch Relief (Part-Time)

Job No:COR1777

(Currently known internally as Library Assistant, Branch Relief. This position is transitioning to a Library Officer role.)

• High level customer service role
• Work across our five library branch locations
• Permanent, part-time position, 28 hours per week

About City of Ryde Libraries

City of Ryde Libraries comprises of five branches at Ryde, West Ryde, North Ryde, Eastwood, Gladesville as well as a significant online library. Our libraries are places of social inclusion where members of our community borrow items for leisure and lifelong learning, learn about new technology, participate in activities, attend children's and adults programs, and using our spaces for studying. They are lively, busy places and serve a culturally diverse customer base.

About the Role

Library Officers are our front-line customer service staff, work in all areas of the library and are passionate about giving back to the community. Relieving library officers are rostered to work at all branch locations and the successful applicant will need to display outstanding flexibility as well as the ability to develop strong team relationships at all library branches.

The part-time 28 hours per week consists of the hours as follows:

• Monday to Tuesday, 9am - 5pm
• Thursday to Friday, 9am - 5pm

Please note: If you are currently employed as a casual library officer by City of Ryde and are successful in being offered a permanent position you will no longer be offered casual shifts.

About You

• Exceptionalcustomer service skills and enthusiasm to help our diverse public library users from finding books to troubleshooting technology
• Exceptional teamwork skills with proven experience to also work independently
• Self-motivated with proven ability to learn new processes and systems quickly
• Experience in a vibrant customer service roleand ability to prioritise tasks
• Ability to work across all City of Ryde library branches and different shifts as required
• Experience in leading a team in a supervisory role on rostered shifts
• Experience in collections support and interlibrary loans desirable
• Completion of a library qualification and/or working experience in a library environment

Note: This is a Child Related position and employment is subject to verification of the Working With Children Check status. The cost of obtaining a WWC clearance is at the applicant's expense.

Your commencing rate of pay will be between $74,108.27 - $79,208.62 p.a. pro rata, plus superannuation, subject to your library qualifications and experience.

City of Ryde is committed to Equal Employment and Child Safety

Closing Date: Tuesday 10th November 2026 at 11:30pm