Leica Geospatial ICT Support Technician

C.R.Kennedy & Company - Geospatial Division

Williamsdale

On-site

AUD 79,000 - 97,000

Full time

5 days ago

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Job summary

CR.Kennedy & Company - Geospatial Division in Sydney is seeking a Support Technician to join the NSW Geospatial team. You will analyze hardware and Leica product issues, provide technical support, manage software inventory and licenses, and collaborate with the Survey Team on implementation solutions.

The role requires IT or engineering qualifications and at least two years in ICT technical support, with Leica TPS/GPS certification preferred.

Qualifications

Relevant qualifications in Information Technology / Engineering or the equivalent.
At least 2 years experience as an ICT Technical Support specialist.
Experience with Leica TPS/GPS products and certification.
Experience in Leica software and hardware.

Responsibilities

Analysis of hardware and software requirements and issues in relation of Leica suite of products
Provide Technical support and troubleshooting for software related issues
Conduct software inventory and license management
Collaborate with Survey Team for software needs and implementation solutions
Preparation of equipment including leasing with Service Department for pre delivery check and software installation
Undertaking troubleshooting evaluation, testing and rectification as required
Support customers with technical inquiries
Liaising with clients, direct, phone and email
Record keeping, quotes and assist with data recording