Legal Boutique Receptionist — Welcoming Clients & Admin Support

Brookwater Legal; Brisbane; On-site; AUD 52,000 - 76,000; Full time

Job summary

Sunnybank Hotel is seeking a creative Venue Admin Support and Marketing Specialist to join our team in Sunnybank. This hybrid role splits 3 days of administrative support for the venue with 2 days focused on venue marketing, social content, and Canva-based design to boost local engagement.

You will handle customer inquiries, manage social channels and website content, perform reconciliations, stock checks, and assist with compliance.

Qualifications

• We expect outstanding customer service across phone, email and in person.
• Experience in Social Media marketing and content creation.
• Respect for privacy and confidentiality with sensitive information.
• Excellent administrative organization and record-keeping.
• Support for the venue team during peak trade periods.
• Active participation in team meetings and planning.

Responsibilities

• Own the venue's local social channels, website, photography, and Canva-based design to drive local engagement and foot traffic.
• Perform reconciliations, maintain POS registers, and ensure data integrity across systems.
• Manage stock controls, perform stock takes, and flag variances for loss prevention.
• Ensure visa obligations are met for team members and review venue reports for insights.

Skills

Social media experience

Marketing

Customer service

Administrative skills

Team collaboration

On-floor service

Tools

Canva

Job description

Venue Admin Support and Marketing Specialist - Sunnybank Hotel

Sunnybank endeavour group careers

Job Description

Venue Admin Support and Marketing Specialist| Sunnybank Hotel | Dream big with us!
Internally known as a Venue Support Officer

We are looking for a creative, hands‑on Venue Admin Support and Marketing Specialist to join the team at the Sunnybank Hotel. This is a unique hybrid role split across 3 days of Venue Support Officer (VSO) duties and 2 days dedicated entirely to venue marketing and content creation.

A day in the life of a Venue Support Officer:

• Take ownership of the venue's local social media channels, website management, photography, and graphic design tasks (using tools like Canva). Create engaging content to drive local community engagement and foot traffic.
• Complete financial reconciliations, maintain point-for-sale registers, and ensure data integrity across ALH systems and employee/training records.
• Manage stock control and stocktakes, identify and highlight cash/stock variances, and assist the management team with compliance, audits, and loss prevention.
• Ensure all VISA obligations are met and managed for team members in ALH systems, and review venue-generated reports to provide actionable feedback.

Qualifications

About You:

• You provide outstanding customer service with enquiries via phone, email and face to face.
• You have Social Media / Marketing experience and or interest.
• You understand the importance of privacy & confidentiality with sensitive information
• You maintain the administration area in a well organised and professional manner at all times
• You support the Venue team with service on the floor during peak times of trade
• You attend and contribute your insights in team meetings

Additional Information

We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup