Venue Admin Support and Marketing Specialist - Sunnybank Hotel

endeavour group careers; Brisbane; On-site; AUD 60,000 - 80,000; Full time

Job summary

Endeavour Group operates Sunnybank Hotel, where a dedicated Venue Admin Support and Marketing Specialist manages local social media, website updates, photography, and Canva design to drive community engagement and foot traffic.

The role combines venue support duties with focused marketing responsibilities, including reconciliations, stock management, and compliance. It requires strong customer service and an organised administrative approach within a team environment.

Qualifications

• Experience in social media and marketing tasks.
• Strong customer service across channels (phone, email, in person).
• Ability to maintain privacy and confidentiality.
• Well-organised administrative practices.
• Support the venue team during peak trade times.

Responsibilities

• Own local social media, website updates, photography and Canva design to boost local engagement.
• Reconcile finances, manage POS data, and ensure data integrity across ALH systems.
• Manage stock control and perform stocktakes while supporting audits and loss prevention.
• Ensure visa obligations are met for team members and review venue reports for insights.

Skills

Social Media

Marketing

Customer Service

Administration

Team support

Tools

Canva

Job description

Venue Admin Support and Marketing Specialist - Sunnybank Hotel

Venue Admin Support and Marketing Specialist| Sunnybank Hotel | Dream big with us!
Internally known as a Venue Support Officer

We are looking for a creative, hands‑on Venue Admin Support and Marketing Specialist to join the team at the Sunnybank Hotel. This is a unique hybrid role split across 3 days of Venue Support Officer (VSO) duties and 2 days dedicated entirely to venue marketing and content creation.

• Full‑time

A day in the life of a Venue Support Officer:

• Take ownership of the venue's local social media channels, website management, photography, and graphic design tasks (using tools like Canva). Create engaging content to drive local community engagement and foot traffic.
• Complete financial reconciliations, maintain point‑for‑sale registers, and ensure data integrity across ALH systems and employee/training records.
• Manage stock control and stocktakes, identify and highlight cash/stock variances, and assist the management team with compliance, audits, and loss prevention.
• Ensure all VISA obligations are met and managed for team members in ALH systems, and review venue‑generated reports to provide actionable feedback.

About You:

• You provide outstanding customer service with enquiries via phone, email and face to face.
• You have Social Media / Marketing experience and or interest.
• You understand the importance of privacy & confidentiality with sensitive information
• You maintain the administration area in a well organised and professional manner at all times
• You support the Venue team with service on the floor during peak times of trade
• You attend and contribute your insights in team meetings

We are together creators

We are together creators
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.
#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #ALH #EndeavourGroup

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au