Leadership Insights & Planning Specialist

IAG; Sydney; Hybrid; AUD 130,000 - 180,000; Full time

Benefits offered by this job

13% superannuation

20 days annual leave

MyLeave 5 days

Work from home flexibility

Private insurance discount 50%

Partner discounts on health & devices

20 weeks parental leave

IAG Academy access

Study assistance

Secondment opportunities

Job summary

IAG is seeking a Leadership Insights & Planning Specialist to unite data, feedback, and operational insights for leadership capability across brands including NRMA and RACQ Insurance. This permanent full-time role is based in multiple locations across Australia and involves governance, planning, and project delivery within the Leadership Development & Performance team.

You will connect dots between data and actions, delivering insights to shape leadership strategy while ensuring projects stay on

Qualifications

• Experience turning qualitative and quantitative data into actionable insights.
• Ability to combine stakeholder feedback with operational data.
• Experience in project planning, governance and delivery rhythms.

Responsibilities

• Identify trends and opportunities across leadership and coaching capability.
• Develop leadership insight reports and strategic narratives for decision making.
• Measure coaching and leadership effectiveness and inform priorities.
• Support annual planning, governance processes and delivery rhythms.
• Provide PMO-style project management support to initiatives.
• Improve reporting, planning and insight generation through data and technology.

Skills

Leadership insights

Excel skills

Storytelling

Data interpretation

Project documentation

Stakeholder influence

People & Culture experience

Education

Bachelor-level qualification in Business, Commerce, HR or related field

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Step into a newly created role where insights help shape the future of leadership across Retail Insurance Australia (RIA). As our Leadership Insights & Planning Specialist, you'll bring together data, stakeholder feedback and operational insights to uncover trends and identify opportunities across leadership and coaching capability for brands such as NRMA and RACQ Insurance. Alongside that, you'll play a key role in planning, governance and project delivery across the Leadership Development & Performance team, and in strengthening those practices. If you enjoy connecting the dots, turning information into meaningful action, and keeping teams and projects on track, this is a chance to make a genuine impact.

This is a permanent full-time role based in multiple locations across Australia.

What You'll Do

• Bring together operational data, employee feedback and stakeholder insights to identify trends and opportunities across leadership and coaching capability.
• Develop meaningful leadership insight reports and strategic narratives that support better business decisions.
• Measure and benchmark coaching and leadership effectiveness to help inform future priorities and investment.
• Support annual planning, governance processes and delivery rhythms across the Leadership Development & Performance team.
• Provide project management support across leadership and capability initiatives, helping teams stay organised and on track.
• Uplift project management and governance in the Leadership Development & Performance team, by building capability and implementing templates, standards and ways of working
• Identify opportunities to enhance reporting, planning and insight generation through data, technology and AI.

What You'll Bring

• Tertiary qualification in Business, Commerce, Human Resources or a related field (preferred)
• Experience in people insights and reporting or organisational culture

Experience in project management, PMO or business planning

• Ability to combine qualitative and quantitative information to uncover meaningful business insights.
• Strong Excel skills, including confidence working with formulas and pivot tables.
• Strong storytelling skills and the ability to turn information into clear, actionable recommendations.
• Experience creating project documentation, templates and ways of working
• Confidence working with stakeholders to understand business challenges and influence decision making.
• The ability to bring a people lens to your other skills, likely gained through experience in HR or People and Culture focused environments (essential)

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Wednesday October 28 2026 11:59PM AEDT

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.