Lead, Portfolio Health ED&DO

IAG; Sydney; Hybride; AUD 150 000 - 190 000; Plein temps

Avantages offerts par ce poste

13% superannuation

20 days annual leave + 5 MyLeave

Work from home / myFlex

Insurance discounts

LinkedIn Learning & IAG Academy access

Parental leave

Résumé du poste

IAG is seeking a strategic, senior leader to drive operational compliance, governance and risk management across complex technology environments. You will champion remediation, align Agile delivery with governance standards, and partner with senior stakeholders to ensure regulatory obligations are met.

In this permanent role, you’ll influence governance across the Enterprise Delivery and Data Operations portfolios, build dashboards in Tableau, and promote accountability and continuous

Qualifications

• Proven experience leading operational compliance, governance and risk management initiatives within complex technology environments.
• Strong ability to develop governance frameworks, schedules and reporting for senior stakeholders.
• Experience coordinating remediation of operational, delivery and technology risks in large programs.
• Proven capability to align Agile delivery with governance requirements and compliance standards.
• Excellent stakeholder management and communication across teams and leadership groups.
• Advanced analytics for risk assessment, forecasting, and data quality validation.

Responsabilités

• Lead and champion operational compliance across the portfolio, ensuring regulatory and internal standards are met.
• Drive risk management activities by identifying, assessing and coordinating remediation of risks.
• Chair risk and compliance forums for informed decision-making and oversight.
• Establish governance frameworks aligned to Agile delivery and departmental objectives.
• Oversee portfolio resource demand, budget alignment and compliance obligations.
• Monitor governance performance and control effectiveness across technology functions.
• Develop governance dashboards and proactive reporting with escalation and corrective actions.
• Foster a culture of continuous improvement and accountability for compliance, governance and risk.

Connaissances

Governance leadership

Risk management

Stakeholder management

Agile delivery

Strategic planning

Data-driven decision making

Formation

Bachelor's degree in Information Systems or related

Outils

Tableau

ServiceNow

ITIL

Description du poste

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Are you passionate about building well-managed operations, driving compliance excellence, and embedding strong risk management practices across complex technology environments? Join us in a pivotal leadership role where you'll champion operational governance and ensure our technology products and services meet the highest standards of compliance, risk management, and delivery excellence.

Working across the Enterprise Delivery and Data Operations portfolio, you'll lead the coordination of operational compliance activities, strengthen governance frameworks, and partner with leaders across multiple teams to ensure regulatory and organisational obligations are consistently met. You'll play a key role in fostering a culture of accountability, proactive risk management, and continuous improvement, helping to ensure our technology operations are resilient, compliant, and positioned for success.

This is an outstanding opportunity to influence at a department-wide level, collaborate with senior stakeholders, and make a tangible impact on how critical technology services are governed and delivered.

What You’ll Do

• Lead and champion operational compliance across the portfolio, ensuring adherence to regulatory, governance and internal standards.
• Drive risk management activities by identifying, assessing and coordinating the remediation of operational, delivery and technology risks.
• Chair risk and compliance forums, enabling informed decision‑making and strong operational oversight.
• Establish and maintain governance frameworks aligned to Agile delivery methodologies and departmental objectives.
• Oversee portfolio resource demand, budget alignment and compliance obligations to support effective delivery outcomes.
• Monitor operational health, control effectiveness and governance performance across key technology functions.
• Develop governance dashboards and reporting, proactively escalating issues and driving corrective actions where required.
• Foster a culture of continuous improvement, collaboration and shared accountability for compliance, governance and risk management.

This is a permanent role and offer a flexible hybrid work model based in Gadigal Country (Sydney) or Naarm (Melbourne).

What You’ll Bring

• Proven experience leading operational compliance, governance and risk management initiatives within complex technology environments.
• Strong expertise in identifying, assessing and driving remediation of operational, delivery and technology risks.
• Demonstrated experience developing governance frameworks, schedules and reporting, including Tableau and ServiceNow dashboards.
• Experience working within Agile delivery environments and aligning plans and outcomes to Agile operating practices.
• Strong stakeholder management skills, with the ability to influence, collaborate and communicate effectively across teams and leadership groups.
• Proven ability to develop strategic compliance and governance plans, implement corrective actions and drive continuous improvement.
• Advanced analytical capability, including risk assessment, AI‑driven insights, forecasting, trend analysis and data quality validation.
• Tertiary qualification in Information Systems (or related discipline) with a strong understanding of technology operations, software compliance, ITIL practices and responsible AI governance.

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry‑leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award‑winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Sunday 1 November 2026 11:59PM AEDT

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose‑led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work‑life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous‑led solutions that enable growth and create meaningful change for our customers and employees.