Leadership Insights & Planning Specialist

IAG; Melbourne; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Boosted superannuation 13%

20 days annual leave + 5 MyLeave

Work from home & myFlex

Up to 50% off personal insurance

Partner discounts on private health

20 weeks paid parental leave

LinkedIn Learning & IAG Academy

Study assistance & secondment

Eligibility criteria apply

Job summary

IAG is seeking a Leadership Insights & Planning Specialist to shape leadership strategy for Retail Insurance Australia. You will fuse operational data, employee feedback and stakeholder insights to uncover trends and opportunities across leadership and coaching capability for brands like NRMA and RACQ Insurance.

This permanent full-time role is based in multiple locations across Australia. You’ll contribute to annual planning, governance and project delivery within the Leadership Development &

Qualifications

• Tertiary qualification in Business, Commerce, HR or related field.
• Experience in people insights and reporting or organisational culture.
• Experience in project management, PMO or business planning.
• Ability to combine qualitative and quantitative information to uncover meaningful business insights.
• Strong storytelling skills and the ability to turn information into clear, actionable recommendations.
• Experience creating project documentation, templates and ways of working.
• Confidence working with stakeholders to understand business challenges and influence decision making.
• People lens to HR or People & Culture environments.

Responsibilities

• Bring together operational data, employee feedback and stakeholder insights to identify trends and opportunities across leadership and coaching capability.
• Develop meaningful leadership insight reports and strategic narratives that support better business decisions.
• Measure and benchmark coaching and leadership effectiveness to help inform future priorities and investment.
• Support annual planning, governance processes and delivery rhythms across the Leadership Development & Performance team.
• Provide project management support across leadership and capability initiatives, helping teams stay organised and on track.
• Uplift project management and governance in the Leadership Development & Performance team, by building capability and implementing templates, standards and ways of working.
• Identify opportunities to enhance reporting, planning and insight generation through data, technology and AI.

Skills

People insights

Reporting

Leadership data

Education

Bachelor's degree in Business/HR

Tools

Excel

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Step into a newly created role where insights help shape the future of leadership across Retail Insurance Australia (RIA). As our Leadership Insights & Planning Specialist, you'll bring together data, stakeholder feedback and operational insights to uncover trends and identify opportunities across leadership and coaching capability for brands such as NRMA and RACQ Insurance. Alongside that, you'll play a key role in planning, governance and project delivery across the Leadership Development & Performance team, and in strengthening those practices. If you enjoy connecting the dots, turning information into meaningful action, and keeping teams and projects on track, this is a chance to make a genuine impact.

This is a permanent full-time role based in multiple locations across Australia.

What You'll Do

• Bring together operational data, employee feedback and stakeholder insights to identify trends and opportunities across leadership and coaching capability.
• Develop meaningful leadership insight reports and strategic narratives that support better business decisions.
• Measure and benchmark coaching and leadership effectiveness to help inform future priorities and investment.
• Support annual planning, governance processes and delivery rhythms across the Leadership Development & Performance team.
• Provide project management support across leadership and capability initiatives, helping teams stay organised and on track.
• Uplift project management and governance in the Leadership Development & Performance team, by building capability and implementing templates, standards and ways of working
• Identify opportunities to enhance reporting, planning and insight generation through data, technology and AI.

What You'll Bring

• Tertiary qualification in Business, Commerce, Human Resources or a related field (preferred)
• Experience in people insights and reporting or organisational culture

Experience in project management, PMO or business planning

• Ability to combine qualitative and quantitative information to uncover meaningful business insights.
• Strong Excel skills, including confidence working with formulas and pivot tables.
• Strong storytelling skills and the ability to turn information into clear, actionable recommendations.
• Experience creating project documentation, templates and ways of working
• Confidence working with stakeholders to understand business challenges and influence decision making.
• The ability to bring a people lens to your other skills, likely gained through experience in HR or People and Culture focused environments (essential)

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Wednesday October 28 2026 11:59PM AEDT

Adjustments and Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.