Lead Tech Field Engineer

Unisys; Adelaide; On-site; AUD 110,000 - 170,000; Full time

Job summary

Unisys in Adelaide, Australia is seeking a Lead Technical Field Engineer to provide first and second‑level support across desktop, server, networking, and software environments. You will troubleshoot hardware, software, server, and network issues to resolve client problems.

You will manage Microsoft 365, Active Directory, Windows and Linux environments, perform hardware installations, upgrades and break‑fix activities, and support both physical and virtual infrastructure.

Qualifications

• NV1/NV2 security clearance is mandatory.
• Experience in technical support, field engineering, desktop IT support, or service desk.
• Proficient with Microsoft 365 and Office 365.
• Experience with Windows and Linux environments.

Responsibilities

• Troubleshoot hardware, software, server, and network issues.
• Support Microsoft 365, Active Directory, Windows, and Linux environments.
• Perform hardware installations, upgrades, and break‑fix activities.
• Support physical and virtual infrastructure environments.
• Work directly with users to resolve critical technical issues.

Skills

NV1/NV2 Security Clearance

Microsoft 365

Active Directory

Windows

Linux

Troubleshooting

Field Engineering

Desktop Support

Tools

Remote Desktop

Monitoring tools

Job description

Lead Technical Field Engineer | NV1/NV2 Clearance Required

Are you an Australian Citizen with an active NV1/NV2 Security Clearance and strong technical support experience?

We're looking for a Lead Technical Field Engineer to provide first and second‑level support across desktop, server, networking, and software environments.

In this role, you'll:

• Troubleshoot hardware, software, server, and network issues
• Support Microsoft 365, Active Directory, Windows, and Linux environments
• Perform hardware installations, upgrades, and break-fix activities
• Support physical and virtual infrastructure environments
• Work directly with users to resolve critical technical issues

We're interested in professionals with experience in technical support, field engineering, desktop support, IT support, or service desk environments.

Requirements:

• NV1/NV2 Autralian Security Clearance (mandatory)
• Microsoft 365 / Office 365 experience
• Windows and Linux support experience