Lead Store Manager, Optics & Guest Experience

BAILEY NELSON AUSTRALIA FRANCHISING PTY LTD; Northern Beaches Council; On-site; AUD 85,000 - 115,000; Full time

Benefits offered by this job

Base + Super + Monthly Bonus

Annual Profit Bonus

Leadership development programs

3-day Leadership Conference

Store monthly allowance

Glasses and contacts allowance

Job summary

Bailey Nelson is seeking an experienced Store Manager to lead across the Lower North Shore and Northern Beaches in NSW, Australia. You will build high-performing teams, drive sales, and ensure exceptional customer experiences while partnering with our Optometrist to grow retail and clinical success.

This role offers strong leadership development, ongoing training, and a clear path to promotion within BN as the store network expands. You’ll be part of a fast-growing, inclusive brand.

Qualifications

• Proven Store Management experience in Optics or Retail at a Senior Store Manager level (or equivalent).
• Strong leadership and mentorship abilities with a passion for developing others.
• Keen focus on delivering exceptional customer experiences and sales results.

Responsibilities

• Lead, coach and inspire your team to deliver outstanding customer experiences.
• Drive sales performance and smash targets.
• Create a high-energy, positive store culture.
• Partner with your Optometrist to grow both retail and clinical success.
• Run a smooth, efficient operation—without compromising service.

Skills

Store Management

Leadership

Sales coaching

Customer service

Team building

Job description

Bailey Nelson is seeking an experienced Store Manager to lead across the Lower North Shore and Northern Beaches in NSW, Australia. You will build high-performing teams, drive sales, and ensure exceptional customer experiences while partnering with our Optometrist to grow retail and clinical success.

This role offers strong leadership development, ongoing training, and a clear path to promotion within BN as the store network expands. You’ll be part of a fast-growing, inclusive brand.