Lead Shift Manager — Hospitality Team Coach

GPRWA Unit Trust; Perth; Sur place; AUD 65 000 - 75 000; Plein temps

Avantages offerts par ce poste

Real responsibility

Hands-on coaching

Full venue operations

Ownership of projects

Performance-based progression

Supportive team

Recognition

Résumé du poste

GPRWA Unit Trust’s The Rowing Pavilion in Perth is seeking a hands-on Duty Manager to thrive in a busy service environment. You’ll lead from the floor, support the team, and help deliver a memorable guest experience through clear communication and decisive action.

You’ll be coaching staff, resolving guest issues calmly, and ensuring standards across service, presentation and operations are consistently high, with ownership of shift outcomes.

Qualifications

• Experience leading or supervising in hospitality.
• Strong communication and problem-solving skills.
• Eager to learn, grow and build a name in hospitality.

Responsabilités

• Lead busy shifts and keep the team aligned.
• Set the tone on the floor and jump in where needed.
• Coach team members and give real-time feedback.
• Resolve guest issues calmly and confidently.
• Maintain high standards across service, presentation and operations.
• Ensure each shift ends ready for the next.

Connaissances

Leadership

Communication

Problem-solving

Willing to learn

Ambitious

Description du poste

GPRWA Unit Trust’s The Rowing Pavilion in Perth is seeking a hands-on Duty Manager to thrive in a busy service environment. You’ll lead from the floor, support the team, and help deliver a memorable guest experience through clear communication and decisive action.

You’ll be coaching staff, resolving guest issues calmly, and ensuring standards across service, presentation and operations are consistently high, with ownership of shift outcomes.