Lead Restaurant Ops & Guest Experience | Flexible Rosters

Applejack Hospitality; North Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Great pay rates

Training & Progression plan

Health and wellbeing resources

Flexible rostering

Paid overtime and additional leave

Company discount when dining/drinking

Social outings and events

Mental health program

Job summary

RAFI, North Sydney by Applejack Hospitality is seeking a Restaurant Manager to lead daily operations, guest relations and staff. The successful candidate will be an effective leader with a passion for food and service, reporting to directors and managing the venue's performance.

Ideal applicants have a minimum of two years’ management experience in a busy restaurant, strong customer service and wine knowledge, and solid financial acumen.

Qualifications

• Minimum 2 years of management experience in a busy restaurant.
• Strong customer service skills and wine knowledge.
• Ability to lead a small team and manage client/guest relations.
• Sound financial and business acumen with KPI focus.

Responsibilities

• Oversee day-to-day restaurant operations and staff.
• Be the point of contact for client and guest relations.
• Drive service standards and guest experience to a high level.
• Lead team motivation, rosters, and staff development.

Skills

Leadership

Customer service

Wine knowledge

Financial acumen

Under pressure

Team motivation

Job description

RAFI, North Sydney by Applejack Hospitality is seeking a Restaurant Manager to lead daily operations, guest relations and staff. The successful candidate will be an effective leader with a passion for food and service, reporting to directors and managing the venue's performance.

Ideal applicants have a minimum of two years’ management experience in a busy restaurant, strong customer service and wine knowledge, and solid financial acumen.