Lead Product Owner -Product Development Servicing

Westpac; Sydney; On-site; AUD 140,000 - 190,000; Full time

Benefits offered by this job

Banking discounts

Culture leave

Learning & development

Volunteer programs

Job summary

Westpac in Sydney, NSW, Australia is seeking a Lead Product Owner for Product Development Servicing. You will drive product strategy, prioritisation and value delivery, guiding customer-focused solutions to grow the transaction banking business.

You will own the backlog, prioritise priorities from the Distribution Unit and Release Train, and deliver value in each sprint while coaching other Product Owners to ensure consistent practice.

Qualifications

• Strong product leadership translating objectives into direction and measurable outcomes.
• Advanced prioritisation across customer, commercial, risk and tech considerations.
• Deep Product Owner expertise spanning discovery, backlog management, outcome definition and value realisation.
• Ability to balance customer value, commercial outcomes, risk obligations and delivery constraints.

Responsibilities

• Lead delivery of customer and business outcomes across complex, high‑impact initiatives.
• Own and prioritise the product backlog, translating priorities into tangible value delivered each sprint.
• Provide leadership, coaching and guidance to Product Owners across the Release Train.

Skills

Product leadership

Prioritisation

Product Owner expertise

Stakeholder leadership

Continuous improvement mindset

Job description

Lead Product Owner -Product Development Servicing

Sydney, NSW, Australia

Job Description

What’s the role?

We currently have a Lead Product Owner - Product Development Servicing role available within Business Transaction Banking, Business & Wealth. The role will be responsible for driving product strategy, prioritisation, and value delivery, while leading the development of customer-focused solutions that support the growth and performance of the transaction banking business.

As a Product Owner, you will lead the delivery of customer and business outcomes across some of the most complex, high-impact initiatives within the Release Train. You will own and prioritise the product backlog, translating Distribution Unit and Release Train priorities into tangible value delivered through each sprint.

Working in a fast-paced and highly collaborative environment, you will make evidence-based prioritisation and trade-off decisions, balancing customer needs, commercial outcomes, risk considerations, and delivery constraints. You will champion Product Owner standards, drive value realisation, and provide leadership, coaching, and guidance to Product Owners across the Release Train to build capability and consistency of practice.

What will I need?

• Strong product leadership with the ability to translate business and Release Train objectives into clear product direction and measurable outcomes.
• Advanced prioritisation skills across customer, commercial, risk, and technology considerations.
• Deep Product Owner expertise spanning discovery, backlog management, outcome definition, and value realisation.
• Ability to balance customer value, commercial outcomes, risk obligations, and delivery constraints.
• Strong stakeholder leadership across business, risk, technology, and delivery functions.
• Demonstrated curiosity, accountability, and a continuous improvement mindset.

We’re obsessed with becoming our customers’ #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• A variety of leave options including Culture, Lifestyle and Wellbeing leave
• Tailored learning and development opportunities to help your grow your career within the bank
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives

We’re all about creating a supportive and inclusive community.

We welcome everyone – no matter your age, gender, background, or abilities.

We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find more information and contact details on our FAQs and how to contact us page , under the ‘Diversity, Sustainability and Flexibility’ section.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.