Director, Sales - Client Engagement, Global Transactional Services

Westpac; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible work arrangements

Culture, Lifestyle and Wellbeing leave

Learning and development opportunities

Volunteer initiatives

Job summary

Westpac in Melbourne, VIC, Australia is seeking a Director, Team Leader Sales - Client Engagement, Global Transactional Services to lead a high‑performing transaction banking sales team and drive revenue growth across priority clients.

You will partner with product, relationship management, operations and risk teams to plan campaigns, manage opportunities and ensure a consistent, customer‑centred experience, while coaching the team to deliver strong results four days a week in the office.

Qualifications

• Demonstrated success executing sales strategy to drive revenue growth and new client acquisitions.
• Experience leading and coaching sales teams to consistently meet or exceed targets.
• A strong record of lifting client advocacy through a client-centred approach to solution design and relationship management.
• Excellent influencing, communication and presentation skills, with success shaping and winning client proposals.
• The ability to solve complex problems, lead change and balance commercial opportunity with risk and compliance obligations.

Responsibilities

• Lead a high-performing sales team within Global Transaction Services to drive revenue growth and win new clients.
• Coach team members to achieve targets and improve skills in solution design, pitching and stakeholder engagement.
• Oversee account planning, campaigns and collaboration with onshore/offshore teams to support priority clients.
• Drive risk-aware, customer-focused sales processes and ensure a strong customer experience throughout the relationship lifecycle.

Skills

Sales leadership

Coaching sales teams

Client advocacy

Influencing & presentation

Problem solving & change leadership

Job description

Director, Team Leader Sales - Client Engagement, Global Transactional Services

Location: Melbourne, VIC, Australia

Create your best future and join Westpac as a Director, Team Leader Sales - Client Engagement, Global Transactional Services

What's the role?

You'll lead a high-performing transaction banking sales team within Global Transaction Services, with clear accountability for driving revenue growth, winning new clients and expanding share of wallet across existing relationships. You'll support and drive the sales strategy, pipeline growth and hold your team accountable for converting opportunities into results, while delivering a consistent customer experience across the full relationship lifecycle and driving measurable uplift in customer advocacy scores.

Working closely with product, relationship management, operations and risk teams, you'll oversee customer campaigns, and account planning for priority clients. You'll also connect onshore and offshore teams, support the launch of new customer solutions and help simplify the way the team works.

A key part of the role will be coaching team members to drive optimal performance and results, while strengthening their capability across solution design, pitching, stakeholder engagement and sales process management. You'll create an environment where people can perform at their best whilst supporting strong, proactive risk management practices, driving sustainable outcomes.

This is a permanent opportunity based in Melbourne, requiring four days a week in the office so you can support your team on the ground.

What do I need?

You'll be an experienced sales leader with a proven track record of delivering revenue growth, strong commercial judgement and the ability to unite a team around a clear, customer-focused direction.

• Demonstrated success executing sales strategy to drive revenue growth and new client acquisitions.
• Experience leading and coaching sales teams to consistently meet or exceed targets.
• A strong record of lifting client advocacy through a client-centred approach to solution design and relationship management.
• Excellent influencing, communication and presentation skills, with success shaping and winning client proposals.
• The ability to solve complex problems, lead change and balance commercial opportunity with risk and compliance obligations.

Why join us?

We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help you grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

We're all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on ourwebsite.

We may close this job advertisement earlier than the advertised closing date if suitable candidates are identified. We encourage you to apply as soon as possible.