Lead, Home Care Operations — 6-Month Contract

3D Recruit; Perth; On-site; AUD 100,000 - 140,000; Full time

Job summary

3D Recruit is seeking an experienced Home Care Operations Manager to lead day-to-day operations of home care services in Western Australia. Initially a 6-month contract with potential to become permanent, the role focuses on delivering reliable, person-centred support to older Australians while maintaining service quality and compliance.

You will manage care coordination teams, monitor funding usage, and strengthen client relationships through effective leadership and continuous improvement

Qualifications

• Experience managing home care services or care coordination teams.
• Strong knowledge of aged care funding and service delivery requirements.
• Proven people leadership and staff development skills.
• Ability to manage operational performance and competing priorities.
• Understanding of compliance, risk management and continuous improvement.

Responsibilities

• Oversee daily home care operations and ensure consistent service delivery.
• Provide leadership and support to care coordination and service delivery teams.
• Monitor client services, care plans, reviews and funding usage.
• Resolve operational issues and complex client matters with professionalism.
• Maintain high standards of client experience, documentation, quality and compliance.
• Review workflows, identify inefficiencies and implement improvements.
• Develop relationships with community stakeholders and referral partners.

Skills

Leadership

Care coordination

Service delivery

Compliance

Risk management

Communication

Relationship building

Business development

Job description

3D Recruit is seeking an experienced Home Care Operations Manager to lead day-to-day operations of home care services in Western Australia. Initially a 6-month contract with potential to become permanent, the role focuses on delivering reliable, person-centred support to older Australians while maintaining service quality and compliance.

You will manage care coordination teams, monitor funding usage, and strengthen client relationships through effective leadership and continuous improvement