Home Care Operations Manager | 6-Month Contract

3D Recruit; Perth; In loco; AUD 100.000 - 140.000; Tempo pieno

Descrizione del lavoro

3D Recruit is seeking an experienced Home Care Operations Manager to lead day-to-day operations of home care services in Western Australia. Initially a 6-month contract with potential to become permanent, the role focuses on delivering reliable, person-centred support to older Australians while maintaining service quality and compliance.

You will manage care coordination teams, monitor funding usage, and strengthen client relationships through effective leadership and continuous improvement

Competenze

• Experience managing home care services or care coordination teams.
• Strong knowledge of aged care funding and service delivery requirements.
• Proven people leadership and staff development skills.
• Ability to manage operational performance and competing priorities.
• Understanding of compliance, risk management and continuous improvement.

Mansioni

• Oversee daily home care operations and ensure consistent service delivery.
• Provide leadership and support to care coordination and service delivery teams.
• Monitor client services, care plans, reviews and funding usage.
• Resolve operational issues and complex client matters with professionalism.
• Maintain high standards of client experience, documentation, quality and compliance.
• Review workflows, identify inefficiencies and implement improvements.
• Develop relationships with community stakeholders and referral partners.

Conoscenze

Leadership

Care coordination

Service delivery

Compliance

Risk management

Communication

Relationship building

Business development

Descrizione del lavoro

Home Care Operations Manager | 6-Month Contract

Your next employer:

Join an established home care provider committed to delivering reliable, personalised support that helps older Australians continue living independently.

With a strong focus on client relationships, service quality and operational improvement, the organisation is seeking an experienced home care professional who can step into a key leadership position and make a positive contribution from day one.

Initially offered as a 6-month contract, with potential to become permanent, this opportunity would suit someone who enjoys taking ownership, supporting teams and keeping services running smoothly.

The opportunity:

This is a varied, hands-on management role where you'll take responsibility for the day-to-day coordination and performance of home care services.

Working closely with staff, clients and families, you'll ensure services are delivered effectively, operational challenges are resolved and opportunities for improvement are identified.

You'll also contribute to strengthening client relationships, developing referral networks and supporting the continued growth of the service.

Key responsibilities include:

• Oversee daily home care operations, ensuring services are delivered consistently and efficiently.
• Provide leadership, guidance and support to care coordination and service delivery teams.
• Monitor client services, care plans, reviews and the appropriate use of funding.
• Resolve operational challenges and complex client matters with professionalism and care.
• Maintain high standards of client experience, documentation, quality and compliance.
• Review workflows, identify inefficiencies and implement practical improvements.
• Monitor team performance, service outcomes and operational priorities.
• Develop relationships with community stakeholders and referral partners to support service growth.

Why consider this opportunity?

• Initially a 6-month contract, with the possibility of ongoing permanent employment.
• Step into a meaningful leadership role where your experience will be valued.
• Take ownership of operational performance and service improvements.
• Work across people management, client services and business development.
• Make a genuine difference to older Australians and the teams supporting them.

About you:

You're an experienced home care professional who understands what it takes to run a successful service.

You're confident leading teams, balancing operational demands and navigating the complexities of home care funding, service coordination and client expectations.

Most importantly, you're practical, approachable and comfortable stepping into an established operation and making things happen.

You'll bring:

• Experience managing home care services, operations or care coordination teams.
• Strong knowledge of aged care funding, service delivery and relevant quality requirements.
• Proven people leadership and staff development skills.
• Confidence managing operational performance, service issues and competing priorities.
• An understanding of compliance, risk management and continuous improvement.
• Strong communication and relationship-building skills.
• Commercial awareness and the ability to identify opportunities for service growth.
• The ability to settle quickly into a new environment and work with minimal supervision.

A nursing qualification is not essential. We're looking for someone with the operational experience, leadership skills and home care knowledge to deliver results.

All applications will be treated confidentially.