Lead Business Analyst, Payments Platform & Strategy

Hatch; Sydney; On-site; AUD 140,000 - 170,000; Full time

Job summary

Australian Payments Plus (AP+) seeks a Lead Business Analyst to guide analysis across major initiatives, lead a team of BAs, and translate complex business needs into practical solutions. You will drive capability development within the BA function and ensure high-quality artefacts that meet governance standards.

You will also shape requirements from early scoping through delivery, collaborating with business and technology stakeholders to align priorities and recommendations.

Qualifications

• 5–7 years of progressive business analysis experience on complex initiatives.
• Experience leading or mentoring a small team of business analysts.
• Strong skills in business situation analysis, feasibility, business case development and requirements management.
• Confidence modelling business processes and data, and translating findings into recommendations.
• Experience supporting user acceptance testing.
• Collaborative stakeholder engagement, facilitation and decision-making.
• Familiarity with Agile and Waterfall delivery practices.
• Knowledge of payments technology, IT systems or financial services is highly regarded.

Responsibilities

• Lead analysis across the project lifecycle including business cases, feasibility and scoping.
• Guide requirements elicitation, analysis, documentation, prioritisation and management.
• Develop and oversee business process, data and other models to support decisions.
• Build trusted stakeholder relationships and resolve competing priorities.
• Identify process improvements, assess risks and advise on options.
• Communicate findings and progress clearly to business and tech audiences.
• Maintain quality and consistency of the team’s deliverables.
• Coach and mentor analysts for performance and growth.
• Contribute to wider BA community through thought leadership.

Skills

Team leadership

Business process modelling

Requirements management

Stakeholder engagement

Agile & Waterfall

Jira

UAT support

Data modelling

Education

Bachelor's degree or equivalent

Tools

Jira

Job description

Australian Payments Plus (AP+) seeks a Lead Business Analyst to guide analysis across major initiatives, lead a team of BAs, and translate complex business needs into practical solutions. You will drive capability development within the BA function and ensure high-quality artefacts that meet governance standards.

You will also shape requirements from early scoping through delivery, collaborating with business and technology stakeholders to align priorities and recommendations.