Payments BA — Data & Process Innovator (12‑mo Contract)

Hatch; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

Australian Payments Plus seeks a mid-level Business Analyst to turn business needs into practical, fit-for-purpose solutions across Australia’s payments ecosystem. You will gather requirements, manage stakeholder needs end-to-end, and analyze impacts on systems, data, and customers.

Working across AP+ and with external customers and vendors, you’ll drive discovery, manage requirements, and support initiatives from assessment through design, testing, implementation and operation.

Qualifications

• A bachelor degree or equivalent, and 3–5 years’ experience as a Business Analyst.
• Experience across the full delivery lifecycle: requirements elicitation, analysis, documentation, prioritisation and traceability.
• Knowledge of payments technology, IT systems and financial services.
• Experience working directly with external enterprise customers and vendors.
• Excellent written and verbal communication, ability to explain technical terms to non-technical audiences.
• Experience modelling business processes and data.
• Experience supporting validation, UAT and implementation.
• Ability to identify risks and dependencies and propose practical responses.
• Familiarity with Agile and Waterfall and tools such as Jira.

Responsibilities

• Gather requirements through the delivery and operational lifecycle.
• Model business processes and identify opportunities for improvements.
• Conduct data modelling to support analysis and solution design.
• Identify risks, issues, and benefits and outline impacts.
• Validate systems and services against requirements, experience goals, metrics, and targets.
• Identify, engage and influence a range of stakeholders to mutual benefit.
• Simplify information and translate technical jargon for non-technical audiences.
• Support testing and implementation of solutions.
• Support business transitions and help establish change and improvements.
• Create and maintain documentation regarding projects, processes, and operations

Skills

Business analysis

Communication

Data modelling

Stakeholder engagement

Payments knowledge

Agile & Waterfall

Education

Bachelor's degree

Tools

Jira

Job description

Australian Payments Plus seeks a mid-level Business Analyst to turn business needs into practical, fit-for-purpose solutions across Australia’s payments ecosystem. You will gather requirements, manage stakeholder needs end-to-end, and analyze impacts on systems, data, and customers.

Working across AP+ and with external customers and vendors, you’ll drive discovery, manage requirements, and support initiatives from assessment through design, testing, implementation and operation.