L2 IT Deployment Technician — Imaging & Device Setup

Experis (Austria); Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

ManpowerGroup is seeking a proactive Level 2 Deployment Technician to support large-scale ICT deployment projects in the Sydney CBD.

You will configure desktops and peripherals, image systems, troubleshoot hardware and software, and guide junior technicians. Travel to metro client sites and maintain asset records.

The role requires 2–5 years' desktop support, strong Windows/M365 skills, imaging and device management, and good communication.

Qualifications

• 2-5 years of desktop support or EUC experience.
• Strong Windows, Microsoft 365, and hardware troubleshooting skills.
• Experience with imaging, software deployment, and device management.
• Knowledge of Active Directory, Intune, SCCM/MECM, and basic networking.

Responsibilities

• Deploy and configure desktops, laptops, monitors, and peripherals with imaging to project standards.
• Provide Level 2 ICT hardware support and troubleshoot deployment-related issues.
• Perform device testing and quality checks before handover.
• Lead and support Level 1 Deployment Technicians with guidance and training.
• Coordinate deployment activities, maintain asset records, and meet timelines and quality standards.
• Safely handle, transport, and move equipment between storage and work areas; travel to metro client sites as required.

Skills

Desktop support

Windows troubleshooting

Imaging & deployment

Active Directory

Intune

Customer service

Job description

ManpowerGroup is seeking a proactive Level 2 Deployment Technician to support large-scale ICT deployment projects in the Sydney CBD.

You will configure desktops and peripherals, image systems, troubleshoot hardware and software, and guide junior technicians. Travel to metro client sites and maintain asset records.

The role requires 2–5 years' desktop support, strong Windows/M365 skills, imaging and device management, and good communication.