Campus IT Support Trainee - Imaging, AD & O365

HCL Technologies Limited; Australia; Vor Ort; AUD 45.000 - 65.000; Vollzeit

Zusammenfassung

HCL Australia Services PTY. Limited is hiring a Campus-Trainee to support Windows OS installation, configuration, and upgrades on laptops and desktops. You will manage Active Directory users, configure Office 365, MS Teams, and set up meeting rooms.

The role involves remote support, SNOW ITSM ticket handling, device imaging with Intune and Configuration Manager, and asset management. Onsite support across Australian sites with a focus on learning and teamwork.

Qualifikationen

• IT support background or training in campus trainee roles.
• Familiarity with Windows OS management and basic hardware.
• Good written and verbal English communication.

Aufgaben

• Install, configure and upgrade Windows OS on laptops and desktops via SOE/Auto-pilot.
• Manage Active Directory users and permissions/rights.
• Configure Office 365 including email and calendar access, troubleshooting.
• Configure and troubleshoot MS Teams; manage meeting rooms setup.
• Provide remote support to offshore teams; work with SNOW/ITSM tickets.
• Image and re-image devices with MS Endpoint Configuration Manager; Intune.
• Perform asset inventory and reporting; onsite software/hardware support.

Kenntnisse

Active Directory

Office 365

MS Teams

Device imaging

Intune

Remote support

Hardware basics

Asset management

Tools

ServiceNow

Intune

Endpoint Configuration Manager

Outlook

MS Office

Jobbeschreibung

HCL Australia Services PTY. Limited is hiring a Campus-Trainee to support Windows OS installation, configuration, and upgrades on laptops and desktops. You will manage Active Directory users, configure Office 365, MS Teams, and set up meeting rooms.

The role involves remote support, SNOW ITSM ticket handling, device imaging with Intune and Configuration Manager, and asset management. Onsite support across Australian sites with a focus on learning and teamwork.