IT Field Technician: End-to-End PC Deployments & Support (Brisbane)

Iron Mountain; Sydney; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Casual contract

On-site Brisbane & Sunshine Coast

Job summary

Iron Mountain is looking for an IT Field Technician to support government and commercial clients from a Sydney base, with ongoing casual opportunities in Brisbane and the Sunshine Coast.

You will execute end-to-end PC rollouts, perform SOE imaging and data migrations, install and configure equipment, and provide post-install support, using ServiceNow for ticketing. Strong Windows 10/11 and Office 365 skills are essential, plus professional communication with stakeholders.

Qualifications

• Proven track record in large-scale deployments or desktop support.
• Strong knowledge of Windows 10/11 and Office 365.
• Excellent interpersonal skills to interface with government stakeholders.
• High attention to detail and professional appearance.
• Experience with ServiceNow or similar ITSM ticketing tools.

Responsibilities

• Execute end-to-end PC rollouts and hardware installations.
• Perform SOE Imaging, data migrations, and profile transfers.
• Install and configure computer equipment and peripherals.
• Conduct fault diagnosis and provide high-quality post-installation support.
• Manage task and documentation via ServiceNow.

Skills

Windows 10/11

Office 365

Desktop support

Communication skills

ServiceNow ITSM

Tools

ServiceNow

Job description

Iron Mountain is looking for an IT Field Technician to support government and commercial clients from a Sydney base, with ongoing casual opportunities in Brisbane and the Sunshine Coast.

You will execute end-to-end PC rollouts, perform SOE imaging and data migrations, install and configure equipment, and provide post-install support, using ServiceNow for ticketing. Strong Windows 10/11 and Office 365 skills are essential, plus professional communication with stakeholders.