Korean-Speaking Sales & Customer Admin (AU, Full-Time)

Cuckoo Oceania Pty Ltd; Sydney; On-site; AUD 50,000 - 60,000; Full time

Job summary

Cuckoo Oceania Pty Ltd is seeking a reliable Sales Administration Assistant to support sales operations in Sydney, Australia. The role focuses on customer support, with responsibilities covering sales administration and e-commerce platform tasks.

English communication is essential, while fluent Korean is required for internal collaboration, as the team operates primarily in Korean. This is a full-time opportunity with Australian work rights.

Qualifications

• Korean language proficiency is essential for internal collaboration.
• Strong English communication skills required.
• Experience in customer support or sales administration is preferred.
• Familiarity with e-commerce platforms is advantageous.
• Able to work with multiple systems and adapt to new tools.

Responsibilities

• Respond to customer enquiries via email and online channels.
• Handle product, order, delivery and service enquiries professionally.
• Manage customer issues and complaints, coordinating with internal teams as needed.
• Maintain accurate records of customer interactions and resolutions.
• Support sales administration and order processing.
• Provide e-commerce platform support, including product updates and basic system maintenance.

Skills

Korean language

Customer support

Sales admin

E-commerce operations

Multi-system proficiency

Organised

Job description

Cuckoo Oceania Pty Ltd is seeking a reliable Sales Administration Assistant to support sales operations in Sydney, Australia. The role focuses on customer support, with responsibilities covering sales administration and e-commerce platform tasks.

English communication is essential, while fluent Korean is required for internal collaboration, as the team operates primarily in Korean. This is a full-time opportunity with Australian work rights.