Bilingual Admin & CS (Korean/English)

Timeless; Sydney; Hybrid; AUD 52,000 - 65,000; Full time

Benefits offered by this job

Flexible working

Job summary

Timeless is seeking a organised, client-focused team member to be the first point of contact for our clients and to keep daily operations running smoothly in Sydney.

The role requires fluency in Korean and English, with responsibilities spanning bilingual communication, customer service, scheduling, data entry, filing, invoicing with Xero, and occasional after-hours support. A hybrid work arrangement is possible after probation.

Qualifications

• Bilingual fluency in Korean and English (written and spoken) is essential.
• Experience with Excel and Word for record keeping.
• Familiarity with Xero for invoicing.
• Strong organisational skills and a client‑focused mindset.
• Willingness to work after-hours and on weekends if needed.

Responsibilities

• Bilingual communication: respond to client emails and calls in Korean and English.
• Provide excellent customer service and resolve inquiries promptly.
• Manage schedules and allocate tasks to relevant teams.
• Maintain accurate records using Excel and Word.
• Organise and manage filing systems, both physical and digital.
• Assist with invoicing using Xero and basic bookkeeping chores.
• Support the team with ad‑hoc duties as required.
• Be available to respond to client messages outside business hours.

Skills

Bilingual (Korean/English)

Organised

Client-focused

Tools

Excel

Word

Xero

Job description

Timeless is seeking a organised, client-focused team member to be the first point of contact for our clients and to keep daily operations running smoothly in Sydney.

The role requires fluency in Korean and English, with responsibilities spanning bilingual communication, customer service, scheduling, data entry, filing, invoicing with Xero, and occasional after-hours support. A hybrid work arrangement is possible after probation.