Kitchen Attendant - Albany Creek Tavern

Endeavour Group; Brisbane; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Rocklea location

5 weeks annual leave

Free staff parking

Wellbeing program

Employee discounts

Car rental discounts

24/7 Mental Health Support

Comprehensive training

Job summary

Avis Budget Group is hiring a Customer Service & Operations Representative at our Rocklea location. You’ll greet customers, handle bookings, and keep vehicles clean and ready for the next rental.

This entry-level role includes full training, a supportive team culture, and a path for career growth within a global company. We offer 38 hours per week, a competitive hourly rate with loadings and bonuses, plus 5 weeks of annual leave, staff parking, and wellbeing programs.

Qualifications

• Experience in customer service, retail, hospitality, or sales is preferred.
• Excellent communication and interpersonal skills.
• Comfortable using computer systems to manage bookings and invoices.

Responsibilities

• Assist customers at the rental counter and promote the Avis Budget Group brand.
• Complete rental transactions, contracts and bookings.
• Clean vehicles and inspect for damages between rentals.
• Provide friendly, efficient service in a fast-paced environment.

Skills

Customer service

Retail experience

Hospitality

Sales

Communication

Tools

Booking systems

POS systems

Job description

Customer Service & Operations Representative (Full-Time)

Start Your Career Journey in Rocklea with Avis Budget Group!

Dreaming of a role where every day brings something new?

Join us at our Rocklea location, and become part of a team that helps travellers create unforgettable experiences.

If you thrive in a fast-paced, dynamic environment and love the buzz of international travel, this is your chance to be at the heart of it all.

Your next adventure starts here. Ready to take our operations to new heights?

• Rocklea, QLD Location
• 5 Weeks of Annual Leave
• Competitive Hourly Rate + Loadings + Bonus Structure
• Free Staff Parking
• Supportive, Friendly, and Inclusive Culture
• Entry-Level Opportunity with Full Training Provided
• Global Company with Career Growth Potential

About the Role

In this role you will be the face of our brand! You'll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.

What you'll do

• Interact with our customers face to face, promoting the Avis Budget Group brand
• Completing rental transactions, contracts and bookings
• Cleaning the interior and exterior of our vehicles according to company standards
• Inspecting vehicles for any damages that occurred during the previous rentals

What We’re Looking For:

• Afull and valid Australian driver’s licence
• Availability to work 38 hours per week
• Experience incustomer service, retail, hospitality, or sales is a plus
• Ability to work in afast-paced environment while delivering exceptional service
• Comfortable usingcomputer systems to manage bookings and rental information
• Strong attention to detail and ability to follow procedures
• Competitive hourly rate + loadings + performance bonuses
• 5 Weeks of Annual Leave
• Wellbeing program including life insurance, discounted health cover & superannuation options
• Access to discounts on retail, fitness, cinema, and more
• Employee discounts on car rentals across Avis Budget Group
• 24/7 Mental Health Support via Employee Assistance Program (EAP)
• Comprehensive training to help you succeed and grow

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.