Key Accounts Growth Manager - Logistics & Cold Chain

JD Refrigerated Transport; Brisbane; On-site; AUD 90,000 - 140,000; Full time

Benefits offered by this job

Target bonus after probation

Company vehicle (optional)

Job summary

JD Refrigerated Transport in Archerfield QLD is seeking a results-driven Key Account Sales Manager to grow and manage our most important client relationships. You will own commercial outcomes across a portfolio of key accounts and work with operations to deliver service our customers rave about.

The role requires a commercially sharp mindset, strong negotiation skills, and comfort with data, CRM and forecasting tools.

Qualifications

• Proven experience in key account management or B2B sales, ideally within transport, logistics, cold chain, food, FMCG or a related services environment.
• Strong commercial acumen with sharp relationship management instincts.
• Confident communicator and skilled negotiator who can hold a room from the loading dock to the boardroom.
• Comfortable working with data, CRM systems and forecasting tools.
• Organised, accountable, and able to prioritise across a busy portfolio.
• Willingness to travel across SEQ as the role requires.
• Current Australian driver's licence and full working rights in Australia.

Responsibilities

• Grow key accounts: Build long-term partnerships and increase account value over time across a portfolio of key clients.
• Own client relationships: Act as the primary point of contact for clients and maintain strong stakeholder engagement at every level.
• Lead internal collaboration: Partner with operations, depot leaders and customer service to deliver seamless, on-time service from quote to delivery.
• Drive upsell and cross-sell: Identify and convert new revenue streams inside your existing client base.
• Manage pipeline and forecasting: Keep a clean, accurate sales pipeline, deliver reliable forecasts, and report on commercial performance.

Skills

Key account management

B2B sales

Negotiation

Data analysis

Tools

CRM systems

Forecasting tools

Job description

JD Refrigerated Transport in Archerfield QLD is seeking a results-driven Key Account Sales Manager to grow and manage our most important client relationships. You will own commercial outcomes across a portfolio of key accounts and work with operations to deliver service our customers rave about.

The role requires a commercially sharp mindset, strong negotiation skills, and comfort with data, CRM and forecasting tools.