Key Account Sales Manager

JD Refrigerated Transport; Brisbane; Sur place; AUD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Target bonus after probation

Company vehicle (optional)

Résumé du poste

JD Refrigerated Transport in Archerfield QLD is seeking a results-driven Key Account Sales Manager to grow and manage our most important client relationships. You will own commercial outcomes across a portfolio of key accounts and work with operations to deliver service our customers rave about.

The role requires a commercially sharp mindset, strong negotiation skills, and comfort with data, CRM and forecasting tools.

Qualifications

• Proven experience in key account management or B2B sales, ideally within transport, logistics, cold chain, food, FMCG or a related services environment.
• Strong commercial acumen with sharp relationship management instincts.
• Confident communicator and skilled negotiator who can hold a room from the loading dock to the boardroom.
• Comfortable working with data, CRM systems and forecasting tools.
• Organised, accountable, and able to prioritise across a busy portfolio.
• Willingness to travel across SEQ as the role requires.
• Current Australian driver's licence and full working rights in Australia.

Responsabilités

• Grow key accounts: Build long-term partnerships and increase account value over time across a portfolio of key clients.
• Own client relationships: Act as the primary point of contact for clients and maintain strong stakeholder engagement at every level.
• Lead internal collaboration: Partner with operations, depot leaders and customer service to deliver seamless, on-time service from quote to delivery.
• Drive upsell and cross-sell: Identify and convert new revenue streams inside your existing client base.
• Manage pipeline and forecasting: Keep a clean, accurate sales pipeline, deliver reliable forecasts, and report on commercial performance.

Connaissances

Key account management

B2B sales

Negotiation

Data analysis

Outils

CRM systems

Forecasting tools

Description du poste

JD Refrigerated Transport – Archerfield QLD

Drive revenue growth and own key client relationships at one of Brisbane's most respected family-owned refrigerated transport businesses. A permanent, pivotal sales role for someone who wants their work to matter and their voice to be heard.

We move with the agility of a private business and the professionalism of a trusted logistics partner. From our drivers and depot leaders through to our support office, every team member matters. We invest in a safe, supportive, high-performance environment where good people can do their best work.

We are growing, and we are doing it the right way: looking after our people, delivering for our customers, and building a business we are proud of.

About the Role

Reporting to the General Manager, Sales and Marketing, the Key Account Sales Manager is a permanent role focused on growing and managing our most important client relationships. You will own commercial outcomes across a portfolio of key accounts, identify new revenue opportunities, and work shoulder to shoulder with operations to deliver service our customers rave about.

This role suits a commercially sharp account manager who knows how to grow client spend, hold strong margins, and build trust at every level of a customer's business.

What you will be doing

Grow key accounts: Build long-term partnerships and increase account value over time across a portfolio of key clients.

Own client relationships: Act as the primary point of contact for clients and maintain strong stakeholder engagement at every level.

Lead internal collaboration: Partner with operations, depot leaders and customer service to deliver seamless, on-time service from quote to delivery.

Drive upsell and cross-sell: Identify and convert new revenue streams inside your existing client base.

Manage pipeline and forecasting: Keep a clean, accurate sales pipeline, deliver reliable forecasts, and report on commercial performance.

How Your Success Will Be Measured

Account growth and retention across your portfolio of key clients.

Revenue and margin performance against agreed sales and profitability targets.

Upsell and cross-sell revenue generated from existing accounts.

Pipeline conversion rates and forecast accuracy.

Customer satisfaction scores (CSAT and NPS) and long-term client loyalty.

About You

Proven experience in key account management or B2B sales, ideally within transport, logistics, cold chain, food, FMCG or a related services environment.

Strong commercial acumen with sharp relationship management instincts.

Confident communicator and skilled negotiator who can hold a room from the loading dock to the boardroom.

Comfortable working with data, CRM systems and forecasting tools.

Organised, accountable, and able to prioritise across a busy portfolio.

Willingness to travel across SEQ as the role requires.

Current Australian driver's licence and full working rights in Australia.

Why JDRT?

Hands-on Director and leadership team. No layers between you and the decision makers.

Family-owned culture that backs its people. We hire well, look after our team, and have a laugh along the way.

Real career runway as we continue to expand across SEQ and beyond.

Modern fleet, strong customer base, and a reputation for service that opens doors.

Strong base + super + target bonus after probation (package negotiable - may include company vehicle if required).

JD Refrigerated Transport is an equal opportunity employer. Applications are welcomed from candidates of all backgrounds. You must have full working rights in Australia to be considered.