Logistics Account Manager: Drive Revenue & Service

Jingdong Logistics; Sydney; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Great locations

People-first culture

Job summary

JINGDONG Logistics (JD Logistics) is seeking a results-driven professional in Sydney to lead client relationships, drive revenue growth, and optimize cross‑functional processes. You will monitor operations data, engage customers, and coordinate with internal teams to deliver complex logistics solutions with a high standard of service.

The role requires 3 years in logistics or related fields, strong CRM and business development skills, and bilingual Chinese-English communication.

Qualifications

• 3 years of experience in logistics, supply chain, account management, or project management.
• Strong CRM and business development skills to manage key accounts and drive revenue.
• Excellent analytical and cross-functional coordination abilities.
• Ability to communicate professionally in Chinese and English.

Responsibilities

• Monitor daily operational data, analyze root causes, and drive issue resolution to meet KPI targets.
• Visit customers, assess needs, and strengthen relationships to increase wallet share.
• Analyze data to optimize processes, drive cross-department improvements, and reduce risks.
• Track revenue performance, identify gaps, and define remedial actions to grow business.
• Coordinate across operations, sales, and product teams to standardize complex logistics solutions.

Skills

Customer relationship management

Business development

Analytical skills

Cross-functional coordination

Bilingual Chinese-English

Job description

JINGDONG Logistics (JD Logistics) is seeking a results-driven professional in Sydney to lead client relationships, drive revenue growth, and optimize cross‑functional processes. You will monitor operations data, engage customers, and coordinate with internal teams to deliver complex logistics solutions with a high standard of service.

The role requires 3 years in logistics or related fields, strong CRM and business development skills, and bilingual Chinese-English communication.