Key Account Manager, End Customer

Axis Communications; Sydney; On-site; AUD 110,000 - 160,000; Full time

Job summary

Axis Communications in Sydney, Australia, is looking for a seasoned Key Account Manager to nurture long-term relationships with major end-customers. You will lead strategic account planning, coordinate cross-functional teams, and present tailored solutions to decision-makers.

Travel will be required to support clients and events. The role emphasizes building trust, sharing product knowledge, and managing complex priorities across sales, business development, marketing and technical support to

Qualifications

• Bachelor’s degree in business or equivalent.
• Significant experience in a similar sales position with targets.
• Strategic thinker with strong communication and presentation skills.
• Experience building lasting relationships with consultants and segment customers.
• Desirable knowledge of hardware/software products and IT networking.

Responsibilities

• Work directly with established key accounts and seek new business opportunities.
• Maintain long-term partnerships with focused and development accounts.
• Develop clear business plans for End-customers’ accounts aligned with business strategy.
• Set annual targets on each account and monitor KPI progress.
• Participate in trade shows, seminars, webinars and other sales activities.
• Prepare reports for new and key focused accounts.

Skills

Strategic thinking

Communication skills

Presentation skills

Interpersonal skills

Autonomous work experience

Team player

Negotiation skills

Relationship building

Education

Bachelor’s degree in business or equivalent

Tools

Salesforce

Job description

Job Title Key Account Manager, End Customer Job Description

As our Key Account Manager, you will work directly with, and manage our long-term relationships with our large account customers, managing their complex needs and priorities. You will be responsible for the strategic management of their accounts with the goal of deepening the Axis relationship. You will be involved in solutions sales and the implementation of accounts, including presentations, and proposals to decision makers and site management. You will build a team around the end customers and coordinate all resources and communication between sales, business development, marketing and technical assistance. Ensuring that end customer documentation is managed and maintained. You will spend meaningful time engaging with clients and building new and existing relationships to create trust, share product knowledge and be solutions focused. This position is based in Sydney, and there will be a requirement to travel.

Key responsibilities will include:

• Work directly with our established key focused accounts and seek new business opportunities
• Maintain long-term partnerships with both focused and development accounts
• Develop clear business plans for the End-customers’ accounts or another portfolio as designated aligned with business strategy
• Set annual targets on each account and continuously follow up on set KPI’s
• Actively participate in trade shows, seminars, webinars and other promotional sales activities
• Prepare reports for new and key focused accounts

Profile (Requirements for this job)

Qualification and Experience Bachelor’s degree in business or equivalent Significant experience in a similar sales position / sales target achievement’s Strategic thinker, with strong communication, presentation, and interpersonal skills Experience working autonomously and as part of a team in a fast-paced environment. Experience in building lasting relationships and working with consultants and segment customers (desirable) Desirable to have worked with hardware and/or software products. Good organizational skills, and able to handle multiple priorities. Good knowledge of IT networking, IP-based technologies, and applications (desirable) Good knowledge of Salesforce (desirable) Pro-active self-motivated team player Strong negotiation skills Being a bearer of our company culture.

Type of Employment Permanent Employment Posting End Date 2026-11-29

Certain roles at Axis require background checks, which means applicable verifications will be done in these recruitments. Notice will be provided before we take any action.

About Axis Communications

We enable a smarter and safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 6,000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter and safer world For more information about Axis, please visit our website www.axis.com.

Listen to Axis Communications Playlist We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. Axis for cities Axis podcast playlist