Key Account Manager

Sharp & Carter; Sydney; On-site; AUD 90,000 - 130,000; Full time

Job summary

Sharp & Carter is seeking a results-driven Key Account Manager to drive the Trade Partner Strategy across ANZ, delivering sales and profit budgets. This role focuses on negotiated ranges, promotions, and share of voice with major partners and internal teams.

You will manage account portfolios, ensure stock levels ahead of promotions, and collaborate with marketing, demand planning and training teams to maximize sell-through.

Qualifications

• Minimum two years proven key account experience.
• Strong negotiation and business acumen.
• Excellent communication and presentation skills.
• Ability to build strategic customer relationships.
• Proactive and self-motivated with a positive attitude.

Responsibilities

• Manage ANZ account portfolio to meet profit plans.
• Drive sell-in and sell-through with focus on NPD and strategy.
• Oversee revenue targets, trade investments, and margins by category.
• Negotiate planograms, promotions, and SOV with accounts.
• Plan promotional activity with a pay-for-performance approach.
• Ensure stock levels ahead of promotions with internal teams.
• Develop marketing activity and maximize brand presence during campaigns.
• Capture competitor insights and share with stakeholders.
• Coordinate with Training & Execution team to maximize sell-through.
• Grow strategic trade customer relationships and liaise with marketing.

Skills

Key account management

Negotiation skills

Thought leadership

Presentation skills

Relationship management

Self-motivation

Driving license

Education

Bachelor of Business or related degree

Job description

Overview:

The Key Account Manager is accountable for driving negotiation and achievement of the company’s Trade Partner Strategy plans in order to achieve sales & profit budgets, and defined strategic outcomes.

Responsibilities:

• Ensure the account portfolio is managed effectively and forms a clear part of the ANZ overall objectives and profit plan.


• Effective Sell in and sell through of products with a strong focus on NPD and strategic imperatives.


• Manage revenue targets, net sales, trade partner investment (TPI) and Direct Contribution Margin (DCM) by category, across the assigned customer base. Creating accruals where necessary.


• Negotiating ranging, the in store “game plan” – plan to sell & merchandising programs, Balance of Floor (BOF) and Share of Voice (SOV), for execution by FSR team.


• Prepare promotional plans using a pay for performance mentality uniquely tailored to each account.


• Ensure stock levels are maintained and planned in advance of promotions by engaging the necessary internal stakeholders.


• Negotiate marketing activity and strong share of voice with accounts to bring the brand to life in each channel particularly at key campaign periods.


• Capture & communicate competitor insights


• Manage Communication with Training & Execution team to maximise sell through


• Grow strategic and positive trade customer relationships


• Liaise with marketing, category and demand teams on activity and demand planning.

Skills:

• Bachelor of Business or related degree


• Minimum two years proven key account experience


• Business acumen & strong negotiation skills


• Thought leadership, bringing insights to customers & staff


• Strong training, presentation & relationship management skills


• Friendly, engaging and positive personality and approach


• High level of self-motivation


• Fully licenced to drive passenger vehicles


• Strong culinary interest or consumer electronics interest desirable