Key Account Manager

AMC Commercial Cleaning; Sydney; On-site; AUD 110,000 - 125,000; Full time

Benefits offered by this job

Career growth

Supportive team environment

Diversity and inclusion

Job summary

AMC Commercial Cleaning in Sydney is seeking a Key Account Manager to oversee strategic account management and act as a trusted advisor to our valued clients. You will develop and execute business plans that demonstrate commercial savvy and drive client success.

The role requires 3-5 years in account management, proficiency with Salesforce and MS Office, and strong time management and negotiation skills. Competitive base salary and career growth opportunities are offered.

Qualifications

• 3-5 years of experience in account and relationship management with key clients.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Familiarity with CRM software, particularly Salesforce.
• Exceptional time management skills with the ability to prioritise tasks effectively.
• Strong problem-solving abilities and attention to detail.
• Proficiency in administration and reporting, ensuring accuracy and efficiency.
• Ability to thrive under pressure in fast-paced environments.

Responsibilities

• Collaborate with internal and external stakeholders to develop comprehensive, customer-focused account plans.
• Ensure the retention of both new and existing clients by delivering exceptional service and support.
• Compile and deliver monthly reports to our clients, providing insights and recommendations for improvement.
• Manage inquiries from our national customer base, providing timely and effective solutions.
• Provide support for tender preparation and new business contracts, leveraging negotiation skills to secure favourable terms.

Skills

Account management

Client relationship

Time management

Problem solving

Reporting

Negotiation

Tools

Salesforce

MS Office

Job description

Our company is seeking a Key Account Manager to join our team in Sydney. In this role, you will play a pivotal role in overseeing account management and serving as a trusted advisor to our most valued clients. Your primary responsibility will be to develop and execute strategic business plans that demonstrate your commercial savvy and drive success for our clients.

Key Responsibilities:

Collaborate with internal and external stakeholders to develop comprehensive, customer-focused account plans that span across various functions.

Ensure the retention of both new and existing clients by delivering exceptional service and support.

Compile and deliver monthly reports to our clients, providing insights and recommendations for improvement.

Manage inquiries from our national customer base, providing timely and effective solutions.

Provide support for tender preparation and new business contracts, leveraging your negotiation skills to secure favourable terms.

Qualifications and Skills:

3-5 years of experience in account and relationship management with key clients.

Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).

Familiarity with CRM software, particularly Salesforce.

Exceptional time management skills, with the ability to prioritise tasks effectively.

Strong problem-solving abilities and attention to detail.

Proficiency in administration and reporting, ensuring accuracy and efficiency.

Ability to thrive under pressure and maintain a positive attitude in fast-paced environments.

An understanding of the Facilities and Cleaning industry would be advantageous.

What we offer:

Competitive base salary of $110,000-$125,000 (based on experience) + Super

Opportunity for Career Growth & Progression

Supportive Team environment and challenging role

At AMC Commercial Cleaning, we pride ourselves on our commitment to diversity and equal employment opportunities. We encourage individuals from all backgrounds, including Indigenous Australians, Torres Strait Islanders, and minority groups, to apply.

Due to the high volume of applications received, only successful applicants will be contacted.