Junior Receptionist/Administration Assistant

QAT (Queensland All-Trades); Logan City; On-site; AUD 40,000 - 50,000; Full time

Job summary

QAT (Queensland All-Trades) in Beenleigh, servicing the Brisbane region, is seeking a junior receptionist/administration assistant. You’ll handle a high-volume phone line, inbox, and data entry, becoming the first friendly contact for customers and clients. Training and mentoring are provided as you start your administration career.

This role offers a supportive team, standard 8:30am–5:00pm hours, and a pathway to grow within a growing residential building company dedicated to quality service.

Qualifications

• Experience delivering friendly customer service in a front-desk or reception role.
• Clear, professional phone manner and excellent communication.
• Accurate data entry and attention to detail under pressure.
• Ability to manage time, stay organised and meet priorities.
• Self-motivated with initiative and reliability.

Responsibilities

• Be the first point of contact for calls and emails and respond professionally.
• Coordinate with trades, clients and owners with professionalism.
• Enter data into the system and process mail and tasks.
• Provide general administrative support to keep the office operations running.
• Assist in managing incoming jobs and maintain smooth office flow.

Skills

Customer service

Phone etiquette

Data entry

Time management

Autonomy

Tools

Microsoft Office

Job description

Join Our Team as a Superstar Junior Receptionist/Administration Assistant!

We are a rapidly growing residential building company that has been specialising in insurance repairs for over 20 years.

With a dynamic team of highly skilled individuals and a strong background in construction and administration, we’ve built a reputation for delivering quality results and exceptional customer service. Based in Beenleigh, we service the greater Brisbane region, including the Gold Coast and Sunshine Coast.

We take pride in setting the standard for professionalism and customer care, and we’re looking for a motivated and personable Junior Receptionist/Administration Assistant to join our team. If you’re eager to learn, enjoy helping people, and want to build a career in administration, we’ll provide the training and support you need to succeed.

About the Role

This is not your average front desk role there’s minimal foot traffic, but you’ll be busy managing a high-volume phone line and inbox, coordinating incoming enquiries and inputting jobs into the system. You’ll be the first point of contact for customers and clients, so a calm, professional phone manner is essential. Hours of Work: 8:30am – 5:00pm, Monday to Friday.

What You’ll Bring to the Team:

• Entry-Level Opportunity: This role is ideal for someone looking to build a career in administration. We value enthusiasm, reliability, and a customer focused approach, and will provide comprehensive training and ongoing mentoring.
• Professional Phone Manner: You speak clearly, kindly, and professionally every time.
• Self-Motivation: You can work autonomously, take initiative, and stay on top of your responsibilities without needing constant direction.
• Tech-Savvy: You’re confident using computers, have intermediate to advanced skills in Microsoft Office, and pick up new systems quickly.
• Speed & Accuracy: Fast and accurate data entry is second nature to you.
• Superb Organisation: You’re great at juggling priorities, staying on top of tasks, and keeping things moving smoothly.
• Positive Attitude: You bring a friendly, can-do approach to everything you do.
• Reliable & Accountable: We can trust you to show up, follow through, and take pride in your work.
• Attention to Detail: You catch the small things that others might miss.
• Empathy & Care: You genuinely enjoy helping people and know how to offer great service, even on a tough day.
• Calm Under Pressure: When things get busy, you keep your cool and get things done.

Your Day-to-Day Responsibilities:

• Be the friendly first point of contact for calls and emails.
• Coordinate with trades, clients, and owners with ease and professionalism.
• Manage data entry and process incoming/outgoing mail.
• Keep the wheels of the office turning with general administrative support
• Assist in managing incoming jobs and ensure smooth office operations.

Why Join Us?

This role is more than just a job, it’s a chance to be part of a friendly, professional team that values your contribution. You’ll enjoy a role that’s varied, client-focused, and designed to keep you engaged and growing.

Ready to Shine?

If you’re passionate about people, thrive in a fast-paced environment, and tick the boxes above, we’d love to hear from you!

Note

Successful candidates will need to obtain a Police History Check.

QAT is committed to fostering a diverse, inclusive, and respectful workplace where everyone feels valued and empowered to succeed. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, people from culturally and linguistically diverse backgrounds, veterans, and people of all ages, identities, and experiences.

By joining QAT, you’ll contribute to a culture that celebrates diversity, promotes inclusion, and reflects the communities we serve. We believe that different perspectives strengthen our business, improve our decision-making, and help us deliver better outcomes for our customers and team members alike.