Junior Loan Support Specialist (7am–3pm)

Redtree Finance; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

7am–3pm hours

Job summary

Red Tree Finance is seeking a Junior Credit Support Officer in Capalaba, Brisbane. The role involves guiding customers through loan applications from start to finish and ensuring documents are complete. No finance experience required as full training is provided.

You will assess financial circumstances, verify IDs, speak with customers, and maintain audit/compliance standards while building strong relationships with clients and colleagues.

Qualifications

• Must have clear, friendly communication over phone and in writing.
• Confident with computers and quick to learn new systems.
• Honest, reliable and eager to grow.
• Team player.
• Customer service or admin experience is a bonus, not required.

Responsibilities

• Assess applicants' financial circumstances.
• Check that ID and supporting documents are complete.
• Speak with customers to understand their situation.
• Meet audit and compliance requirements.
• Build good relationships with customers and the team.

Skills

Communication skills

Customer service

Team player

Admin tasks

Technical aptitude

Tools

Computers / IT systems

Job description

Red Tree Finance is seeking a Junior Credit Support Officer in Capalaba, Brisbane. The role involves guiding customers through loan applications from start to finish and ensuring documents are complete. No finance experience required as full training is provided.

You will assess financial circumstances, verify IDs, speak with customers, and maintain audit/compliance standards while building strong relationships with clients and colleagues.