Lending Support Specialist: Growth, Training & Flex Hours

Queensland Country Bank; Townsville City; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Work life balance and flexible working

Community Volunteer Leave

Employee Assistance Program (EAP)

Wellness Program

Discounts on Banking and Health Insur.

Cultural lunches and social clubs

Excellent training and development

Job summary

Queensland Country Bank is seeking a Lending Support Officer for a full-time permanent position based in Townsville. You will support the Third-Party team to provide timely, accurate, friendly service to members and introducers, with opportunities to cross-sell banking products and services.

This role requires resilience in a fast-paced environment and a commitment to teamwork. The preferred location is Townsville, with a 38-hour workweek.

Qualifications

• Proven experience in member service.
• Exceptional written and verbal communication skills.
• Ability to work well within a team environment.
• Demonstrate exceptional time management skills and an ability to work under pressure.
• Experience within the Financial Services industry (desirable).

Responsibilities

• Support the Third-Party team to ensure timely, accurate and friendly service to members and introducers.
• Cross-sell products and services to members where appropriate.
• Work in a fast-paced environment with resilience and goal orientation.

Skills

Member service

Written & verbal comms

Team player

Time management

Financial services industry experience

Job description

Queensland Country Bank is seeking a Lending Support Officer for a full-time permanent position based in Townsville. You will support the Third-Party team to provide timely, accurate, friendly service to members and introducers, with opportunities to cross-sell banking products and services.

This role requires resilience in a fast-paced environment and a commitment to teamwork. The preferred location is Townsville, with a 38-hour workweek.