Lending Support Specialist | Flexible Hours & Growth

Queensland Country Bank; Townsville City; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Work life balance

Birthday Leave

Volunteer Leave

Employee Assistance Program (EAP)

Wellness Program

Banking & Health Insurance discounts

Cultural lunches & social clubs

Training and development opportunities

Job summary

Queensland Country Bank is seeking a Lending Support Officer to join the team on a full-time basis in Townsville. You will support the Third-Party team, delivering timely and friendly service to members and introducers, with opportunities to cross-sell products.

The role requires resilience in a fast-paced environment and a 38-hour week. The ideal candidate has proven member service experience, strong communication skills, and the ability to work well within a team.

Qualifications

• Proven experience in member service.
• Exceptional written and verbal communication skills.
• Ability to work well within a team environment.
• Demonstrate exceptional time management skills and ability to work under pressure.
• Experience within the Financial Services industry (desirable)

Responsibilities

• Support the Third-Party team to deliver timely, accurate and friendly service to members and introducers.
• Cross-sell products and services where appropriate.
• Work in a fast-paced environment with resilience and goal-orientation.

Skills

Member service

Written communication

Verbal communication

Teamwork

Time management

Financial services experience

Job description

Queensland Country Bank is seeking a Lending Support Officer to join the team on a full-time basis in Townsville. You will support the Third-Party team, delivering timely and friendly service to members and introducers, with opportunities to cross-sell products.

The role requires resilience in a fast-paced environment and a 38-hour week. The ideal candidate has proven member service experience, strong communication skills, and the ability to work well within a team.