Junior ICT Support Technician — Classroom Tech & User Help

Comcare (Australian Government); Victoria; On-site; AUD 48,000 - 64,000; Full time

Job summary

Haileybury invites applications for a Junior ICT Support Technician on a casual basis to start as soon as possible. You will provide hands-on support for endpoint devices, diagnose issues, and help staff and students stay connected and productive across campuses.

The role reports to the Associate ICT Services Manager and Head of ICT Operations and requires strong troubleshooting, collaboration with vendors, and proactive user support in a school setting.

Qualifications

• Experience in ICT support in education settings.
• Ability to diagnose device issues and provide timely solutions.
• Experience collaborating with external vendors and service providers.

Responsibilities

• Provide hands-on support for endpoint devices across campuses.
• Diagnose issues and resolve user problems for staff and students.
• Support staff and students to stay connected and productive across sites.

Skills

Troubleshooting

Vendor collaboration

User support

Job description

Haileybury invites applications for a Junior ICT Support Technician on a casual basis to start as soon as possible. You will provide hands-on support for endpoint devices, diagnose issues, and help staff and students stay connected and productive across campuses.

The role reports to the Associate ICT Services Manager and Head of ICT Operations and requires strong troubleshooting, collaboration with vendors, and proactive user support in a school setting.