Junior Admin Assistant — Start Your Admin Career

Elite Trades Australia; Melbourne; On-site; AUD 45,000 - 58,000; Full time

Benefits offered by this job

On-the-job training

Career growth opportunities

Friendly office team

Stable employment

Job summary

Elite Trades Australia is seeking a Junior Administration Assistant to join our Laverton North team. You will support daily office tasks, handle customer communication and assist with scheduling in a busy trades environment.

We offer full-time employment, on-the-job training, and a friendly, supportive office culture with opportunities to grow your administration skills within a expanding business.

Qualifications

• Friendly, positive attitude and willingness to learn.
• Confident speaking with customers over the phone.
• Good communication and basic computer skills.
• Organised, reliable and pays attention to detail.
• Can follow instructions and complete tasks independently.
• Enjoys working in a team and helping others.
• Previous administration or customer service experience (preferred but not essential).

Responsibilities

• Answer incoming phone calls and respond to customer enquiries.
• Make outgoing calls to customers to confirm appointments and follow up on jobs.
• Assist scheduling team with organising and confirming bookings.
• Support office staff with general administration and daily tasks.
• Update customer information and job details in our systems.
• Assist with emails, paperwork, data entry and filing.
• Communicate with customers and tradespeople regarding job updates.
• Help keep the office organised and running smoothly.

Skills

Phone communication

Customer service

Basic computer skills

Organised

Independent work

Teamwork

Job description

Elite Trades Australia is seeking a Junior Administration Assistant to join our Laverton North team. You will support daily office tasks, handle customer communication and assist with scheduling in a busy trades environment.

We offer full-time employment, on-the-job training, and a friendly, supportive office culture with opportunities to grow your administration skills within a expanding business.