IT Support - Traineeship

seek.com.au; Liverpool City Council; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Extended annual leave (paid schoolhols

Job summary

seek.com.au is seeking a friendly tech support specialist to assist principals, teachers and staff with their tech needs at local schools. You will work both in person and remotely, helping to untangle issues and keep classrooms running smoothly.

Join a small, supportive team and gain valuable experience in the education technology space, with a salary reflecting your experience and a commitment to ongoing learning.

Qualifications

• Strong communication and patience when helping educators.
• Ability to troubleshoot Microsoft Windows and Office.
• Experience with basic networking (wired/wireless).
• Willingness to learn and adapt to a school setting.

Responsibilities

• Assist principals, teachers, and staff with tech issues at schools and remotely.
• Troubleshoot and resolve problems to keep learning uninterrupted.
• Communicate clearly and patiently with users.
• Collaborate with colleagues to find effective solutions.
• Learn quickly and adapt to new tools and environments.

Skills

Communication

Patience

Remote support

Windows OS

Office Suite

Networking basics

Job description

Do you have a passion for technology and enjoy helping people?

We're a small, friendly team dedicated to supporting schools in our area. We're looking for someone who shares our enthusiasm for learning and wants to make a difference. This role offers a great opportunity to gain experience while providing vital technical assistance to educators.

What you'll do:

• Assist principals, teachers, and staff with their tech troubles, both in person at schools and remotely.
• Be a problem-solver, using your tech skills to untangle even the trickiest issues.
• Communicate clearly and patiently with everyone you meet, fostering a positive learning environment.
• Be a team player, collaborating with colleagues and educators to find the best solutions.
• You're a quick learner with a knack for figuring things out.
• You're comfortable with Microsoft operating systems and Office Suite.
• You have experience with network setups (wired/wireless).

What we offer:

• A chance to learn and grow in a supportive environment.
• The opportunity to make a real difference in the education sector.
• A competitive salary that reflects your experience.

Job Type: Full-time

• Extended annual leave (paid school holidays)