IT Service Desk Analyst: L1/L2 Support & Device Deploy

Professional Search Group; Wanneroo; On-site; AUD 55,000 - 75,000; Full time

Job summary

Professional Search Group, on behalf of a stable manufacturing business in Perth's Northern suburbs, invites applications for a Service Desk Analyst to join their IT team.

You will deliver Level 1/2 support, imaging and deployment, MDM, AD administration and practical troubleshooting across devices and systems. Immediate start and clear career growth in a supportive, hands-on environment.

Qualifications

• Hands-on Level 1/2 Service Desk support experience.
• Experience imaging and deploying devices.
• Familiarity with MDM, AD, Windows/M365.
• Basic networking knowledge.

Responsibilities

• Provide Level 1/2 Service Desk support.
• Image and deploy devices.
• Manage Mobile Device Management (MDM).
• Administer Active Directory user accounts.
• Troubleshoot IT issues and requests.

Skills

PC imaging

MDM

Active Directory

Level 1 Service Desk

Windows

M365

Networking basics

Job description

Professional Search Group, on behalf of a stable manufacturing business in Perth's Northern suburbs, invites applications for a Service Desk Analyst to join their IT team.

You will deliver Level 1/2 support, imaging and deployment, MDM, AD administration and practical troubleshooting across devices and systems. Immediate start and clear career growth in a supportive, hands-on environment.