IT Operations Leader — Reliability, Service & Growth

Law Partners Personal Injury Lawyers; Sydney; On-site; AUD 140,000 - 190,000; Full time

Job summary

Law Partners Personal Injury Lawyers in Sydney is seeking an IT Operations Manager to lead our technology operations, drive stability and performance, and enable exceptional service for clients and staff.

You will partner with the Head of Technology to translate strategy into reliable day‑to‑day execution, oversee incident response, vendor management, network and cloud infrastructure, and build a service‑driven culture.

Qualifications

• Experience leading IT operations and service desk teams.
• Strong governance, vendor management and incident handling.
• Experience with Microsoft 365/Azure and hybrid cloud environments.

Responsibilities

• Lead IT operations, service desk, and infrastructure for the firm.
• Oversee incident, problem and change management and ensure service continuity.

Job description

Law Partners Personal Injury Lawyers in Sydney is seeking an IT Operations Manager to lead our technology operations, drive stability and performance, and enable exceptional service for clients and staff.

You will partner with the Head of Technology to translate strategy into reliable day‑to‑day execution, oversee incident response, vendor management, network and cloud infrastructure, and build a service‑driven culture.