Senior IT Operations Leader - Public Sector

Motion Recruitment; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Motion Recruitment in Sydney is seeking an experienced IT Operations Manager to lead the day-to-day ICT services. You will work closely with the Head of ICT to ensure service excellence, robust planning, and governance compliance across government frameworks.

The role requires strong leadership, vendor management, and the ability to navigate whole-of-government arrangements while driving continuous improvement and cost-effective delivery of ICT services.

Qualifications

• Leadership and people management experience in large-scale ICT environments.
• Knowledge of government governance, risk, and compliance.
• Experience with service delivery and operational management.
• Strong communication and stakeholder engagement abilities.

Responsibilities

• Oversee day-to-day ICT operations to ensure high availability and reliability.
• Lead planning, prioritization, and resource allocation for the ICT unit.
• Manage vendor relationships and procurement in line with government guidelines.
• Monitor KPIs, budgets, and financial reporting for the ICT function.
• Provide coaching and development discussions for the operational team.

Skills

Leadership

Stakeholder management

Vendor management

Risk management

Team coaching

Education

Bachelor's degree in Information Technology or related field

Tools

ITIL

Public sector governance

Job description

Motion Recruitment in Sydney is seeking an experienced IT Operations Manager to lead the day-to-day ICT services. You will work closely with the Head of ICT to ensure service excellence, robust planning, and governance compliance across government frameworks.

The role requires strong leadership, vendor management, and the ability to navigate whole-of-government arrangements while driving continuous improvement and cost-effective delivery of ICT services.