IT Operations Leader — Hybrid & Impact

Law Partners Injury Lawyers; Sydney; On-site; AUD 150,000 - 190,000; Full time

Job summary

Law Partners Injury Lawyers in Sydney CBD is seeking an IT Operations Manager to lead the day‑to‑day technology environment. You will partner with the Head of Technology to translate strategy into reliable, well‑run operations, governance, and delivery.

You’ll drive incident response, vendor management, and continuous improvement across support, infrastructure, security and procurement to support the firm’s growth and client service excellence.

Qualifications

• Senior IT operations leadership experience in a professional services firm.
• Experience with vendor management and IT governance.
• Strong incident management and change management capabilities.

Responsibilities

• Lead the IT operations team and service desk.
• Oversee on‑prem/Cloud infrastructure, networks and security.
• Manage vendors, contracts and budgeting for IT services.

Job description

Law Partners Injury Lawyers in Sydney CBD is seeking an IT Operations Manager to lead the day‑to‑day technology environment. You will partner with the Head of Technology to translate strategy into reliable, well‑run operations, governance, and delivery.

You’ll drive incident response, vendor management, and continuous improvement across support, infrastructure, security and procurement to support the firm’s growth and client service excellence.